TITANIC Gendarmenmarkt Berlin
TITANIC Gendarmenmarkt Berlin, Französische Straße 30, 10117 Berlin, Germany

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Event Date Thu Apr 4 CEST - Fri Apr 5 CEST (over 2 years ago)
In your timezone (EST): Thu Apr 4 2:00am - Fri Apr 5 11:00am
Location TITANIC Gendarmenmarkt Berlin
Französische Straße 30, 10117 Berlin, Germany
Region EMEA

The world is changing. Means of travel are changing. Customer expectations are changing. A rapid development of technologies allows travel insurers to mitigate greater risks and fundamentally improve services. Properly applied innovations can deliver a more integrated experience for customers, i.e. lower claims processing time or improved cost containment. However, there are specific risks associated with the digital transformation. Majority of companies fail at it. Not only some innovations are not needed implementing into businesses but can be extremely costly and unnecessary. What innovations are required for a travel insurance company to succeed in the modern market? How to keep up with customers’ changing habits and expectations without hurting your operational processes? Which technologies are already transforming the travel industry?

Through an extensive research of the market, we managed to create a comprehensive agenda with wide range of topics. Our 7th annual event focuses not only on technologies and innovations in the travel insurance industry but also in repatriation and funeral. With the implementation of the parallel stream of sessions, we are able to simultaneously address both industries at the same time. A comprehensive agenda and the format of our event allows participants to gain knowledge on each step of the business cycle associated with travel. Our world-renowned speakers will share knowledge on different hot topics, such as distribution, regulations, technological disruption, claims, frauds and many more.

Who Should Attend?
• Travel Insurance Companies
• Travel Assistance and Medical Assistance
• Brokers, intermediaries and healthcare experts
• International Health Associations and Organizations
• Underwriting, claims and fraud risk management specialists
• Medical Directors
• Funeral and Repatriation companies
• IT solution providers

Why Should Experts Attend Our Event?
• Meet the world leading Travel Insurance companies
• Develop business opportunities to expand health insurance cover across Africa & the Middle East
• Learn which technologies are worth implementing
• Get B2B support on how to improve the quality and cost-effectiveness of your products
• Keep up with the growing competition in the market
• Learn how to better focus on customers


2019 Speakers

Bernard O'Sullivan
General Manager, World Nomads Group

Carl Carter
Managing Director

Cees Werff
Founder & CEO, Claims Corporation Network

Ece Acar Demirkok
Sales Manager, Marm Assistance

Eva Kluge
Director of Sales and Business Development, Air Alliance Medflight GmbH

Ferdi Akdag
CEO, Customer Care Solutions

Fiona Greenwood
Operations Director, Rowland Brothers International

Flavio Ortolano
Senior Director - Head of Technology, TuGo Insurance

George Paxton
Global Fraud Manager, AXA

Guillaume Deybach
Former CEO GeoBlue, Europ Assistance

John Spears
VP Business Development and Marketing, Global Excel Management Inc

Khalid Sohail
Head of Business Development, Global Travel Insurance & Airline Partnerships

Maria Carmen Garcia Balmaseda
Grupo ASV, Director

Maria Silva
International Department Manager, Agência Funerária Augusto de Oliveira

Mark Colonnese
Sales & Marketing Director, Aquarium Software Limited

Nadia Nouvion
Director of Business Development & International Affairs

Sponsors & Partners

2019 Sponsors and Partners

• iiS International Insurance Society
• InsurTechnews

• Global Excel