Venue
Pavilion Hotel
Pavilion Hotel, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Mon Apr 22 +08 - Thu Apr 25 +08 (over 5 years ago)
In your timezone (EST): Sun Apr 21 8:00pm - Thu Apr 25 5:00am
Location Pavilion Hotel
Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Region APAC
Details

Malaysia, the world's third most attractive location for shared services has experienced exponential growth in the last few years with heavy investments going into both captives shared services centres (SSCs) and BPOs. Leveraging on the country’s existing strengths in-terms of knowledge, talent pool, and technology enabled Infrastructure and government support, the SSO industry is fast moving along the maturity curve to deliver more value-adding services. However; as the industry continuous to progress and adapt to technology advancements; there are a number of commercial, operational and HR challenges that need to be resolved.

What’s in store for you in 2019?
• 30+ Speakers with 80 % New Speakers and Organisations
• 3 Dedicated Streams Catered To Your Shared Services Function
• 9 Interactive Roundtables Focusing on Your Shared Services Journey
• 15 Exclusive Case Studies from across Industries

Speakers

2019 Speakers

Carina Lim
Director of APAC Finance Shared Services, Hitachi Vantara

Vivek Luthra
Managing Director, ASEAN Operations Lead; Asia Pacific, Middle East and Africa Procurement & Supply Chain Lead, Accenture

Tony Susanto
President Director, PT Philip Morris Sampoerna International Service Center

Puneet Gupta
Director, Global Business Services , Asia Pacific, Kimberly Clark

Narendran V R
Head of HR, Technology, Standard Chartered Global Business Services

Neeti Mahajan
Managing Director, Global Service Centre, Malaysia, HSBC

Vihang Shah
Head of COE, Digital Productivity, Electrolux Asia Pacific

Deena Ferns
Head of Shared Service Centre APAC, Foodpanda

Paul Bartley
COO , Global Business Services, Odfjell Drilling

Paul Rodwell
Finance Director - Global Shared Services, Experian

Kurt Bergmans
Head of Global IT Service Operations, British Petroleum

John Ysmael O. Reyes
Business Excellence & RPA Lead, Total GSP

Azirruan Arifin
Head of Shared Services, PIDM

Mui Khim Chew
Head of Shared Services, OCBC

Syed Zulkifli
General Manager Planning & Corporate Services, Damansara Realty Berhad

Sherman See
Head of Finance Shared Services – APAC, Motorola Solutions

Amit Minocha
Finance Shared Services Centre Director, Intel Corporation

Sharmeel Kaur
Head Of Human Resources, DHL Asia Pacific Shared Service

Ai Lin Ng
Associate Director - Business Shared Services, Zalora

Gayatri Sharma
Digital Transformation Engagement Lead, Ericsson

Sponsors & Partners

2019 Sponsors and Partners

• Accenture
• Thomson Reuters

MEDIA PARTNERS:
• ACCA
• Global Shared Services
• HR Asia
• HR Magazine
• HRiM
• Malaysia Digital Economy Corporation (MDEC)
• People & Management Magazine
• Shared Services and Outsourcing Network (SSON)

IN PARTNERSHIP WITH:
• SSON