9th Annual Public Sector Digital & CX Roadshow 2024 - New Zealand | Public Sector Network | 20 March 2024 | TBA, Wellington, New Zealand

Venue
TBA
TBA, Wellington, New Zealand

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Event Date Thu Mar 21 NZDT (9 months ago)
In your timezone (EST): Wed Mar 20 7:00am - Wed Mar 20 7:00am
Location TBA
Wellington, New Zealand
Region APAC
Details

In the upcoming series, we’re unveiling strategies to navigate the ever-changing landscape of citizen expectations, ensuring that digital experiences align seamlessly to deliver a next-gen, inclusive service.

For an even more immersive experience, we have also extended full-day roadshows in New South Wales, Victoria and Wellington. It’s not just an event; it’s a roadmap to a future of groundbreaking public sector advancements!

Key People You’ll Meet
Chiefs, Executive Directors, Directors, Managers of:
• Digital
• Transformation, Improvement & Innovation
• Citizen Experience & Engagement
• Customer Contact & Contact Centres
• Service Design
• Information & Insights
• Digital Delivery
• Technology

Benefits of Attending:
• Embrace new digital tools and strategies for a better user experience and to build citizen confidence
• Accelerate CX capabilities with data, insights and cutting-edge design methodologies
• Participate in open dialogues with top state Digital and CX executives regarding the next phase
• Join our specialised CX workshops and delve into themes aligned with current focus areas

Discussing the Most Current Topics:
• CX Transformation
• Digital Delivery
• Service Design
• Citizen Experience / Engagement

Speakers

2024 Speakers

PANELS:

Mike Cunnington
Deputy Commissioner, Enterprise Services, Inland Revenue

Bill Moses
Chief Digital Officer, Public Service Commission

Teresa Pollard
Chief Digital Officer, Te Pukenga

Michael Lloyd
Digital Accessibility Specialist and Disability Advocate, Ministry of Social Development

Meghan White
General Manager, Service Design and Implementation, Ministry of Education

Malcolm Luey
Director of Innovation, Business and Consumer Branch, Ministry of Business, Innovation and Employment

Mark Donaldson
Director Operational Products, ICT, NZ Police

John Baddiley
Chief Technology Officer, Reserve Bank NZ

Milica Zivanovic
Deputy Chief, Digital Officer, Public Service Commission

Sponsors & Partners

2024 Partners

• Deloitte
• SQUIZ
• Dynatrace