Accelerating Digital Transformation Through Accessible, Innovative and Secured Technology Solutions 2023 | OpenGov Asia | 13 September 2023 | Shangri-La The Fort, Manila, 30th Street, corner 5th Ave, Taguig, 1634 Metro Manila

In recent years, the Philippines has witnessed a remarkable surge in the adoption of digital transformation initiatives across various sectors, revolutionising business operations and paving the way for enhanced user experiences. As organisations and government agencies seek to harness the full potential of accessible technology solutions, they recognise the pivotal role of workforce productivity.

Embracing the right technological advancements is crucial for streamlining processes, empowering employees, and driving the nation’s growth. Equipping employees with state-of-the-art devices under a comprehensive device solution has become essential, facilitating a mobile workforce that remains connected, productive, and efficient even while working remotely. This ensures the flexibility of keeping hardware up-to-date without the need for device management and maintenance.

In the context of government services, prioritising the improvement of user experience is crucial. Embracing accessible technology solutions with user-friendly interfaces has paved the way for more efficient and user-friendly delivery of public services. Leveraging cloud-based infrastructure, government agencies can deploy applications and platforms with scalable and reliable resources, enabling seamless service provision to the public.

Enhancing Workforce Productivity and User Experience with Friendly and Secured Interfaces

User-friendly interfaces play a pivotal role in boosting productivity and creating a seamless experience for users when accessing essential services. Both organisations and government agencies are prioritising the implementation of such interfaces across various applications and platforms to simplify complex tasks and workflows.

A user-friendly interface not only ensures that software applications are intuitive, requiring minimal training and reducing the learning curve, but also fosters a culture of innovation and agility within organisations and government agencies. Teams are encouraged to think creatively and iterate on solutions to address evolving challenges when the focus is on providing an exceptional end-user experience.

Empowering the Future: Proactive Resilience and Transformation:

The convergence of critical elements such as enterprise data, privacy, supply chain, and cloud computing has introduced complex security risks that demand a proactive approach. Embracing adaptive security measures enables organisations to stay one step ahead of potential threats by identifying vulnerabilities.

Cloud-based legacy modernisation presents a viable approach to dismantle isolated systems and embrace the agility of cloud computing. By employing adaptive sourcing strategies and collaborating with leading cloud service providers, organisations can confidently ensure that a substantial portion of their workloads will run on contemporary, scalable, and highly secure platforms.

AI-ready solutions also hold immense potential in revolutionising operations, especially when it comes to real-time decision-making. By investing in AI for decision intelligence, organisations can equip themselves to make swift and precise choices on a large scale, thereby elevating the overall quality of their services.

On the other hand, organisations striving to deliver seamless and holistic experiences prioritise customer experience, employee experience, machine experience, and user experience. By fostering a unified, user-centric environment through the integration of traditionally siloed disciplines, mapping and redesigning user journeys, they can embrace a holistic approach solutions.

We will be discussing:

• How digital transformation initiatives have revolutionised business operations and improved user experiences
• The impact of comprehensive device solutions on productivity and efficiency
• The importance of prioritising user experience in government services
• Adaptive security and cloud-based modernisation for digital innovation and resilience
• The potential of AI in transforming operations, particularly in real-time decision-making
• How organisations can map and redesign user journeys to minimise friction points and increase satisfaction metrics
• Leveraging innovative solutions to mitigate threats, enhance performance, and drive efficiency
• Emerging trends and advancements in user-friendly interfaces and accessible technology solutions

Who Should Attend:

• Chief Information Officers
• Chief Data Officers
• Chief Transformation Officers
• Chief Technology Officers
• Chief Digital Officer
• Chief Innovation Officer
• Chief Information Officer
• Directors and Heads ICT Service
• Directors and Heads of IT
• Directors and Heads of Technology, Strategy, and Policy
• Directors and Heads of IT Innovation
• Directors and Heads of IT Transformation

2023 Speakers

Arlene Romasanta
IT Director - Knowledge and Information Systems Service (KISS), Department of Environment and Natural Resources (DENR)

Michael Ngan
Country General Manager, Lenovo Philippines

Mohit Sagar
CEO & Editor-in-Chief