Annual Digital Customer Experience Summit 2022 | Food Safety & Regulation Canada | 28 March 2022 | Virtual Event

Secure your spot today and:
• Take a deep dive into customer expectations and digital behaviour.
• Transform your organization’s digital CX technology.
• Drive digital CX ROI across multiple channels.
• Leave with best practices from 40+ senior customer experience executives.

Connect with exclusive knowledge and unparalleled networking opportunities at the touch of a button. Our virtual summit experience offers you key benefits, including:
• LIVE sessions with interactive Q&As, polls and engagement opportunities
• Networking with customer experience leaders (you wouldn’t otherwise have access to)
• AI matchmaking tools to help you connect and build relationships with attendees that have similar interests and career objectives
• Fun contests, prizes for participation and quizzes to test your knowledge
• Convenient, on-demand content that can be viewed anytime, anywhere

2022 Speakers

Luis Angel-Lalanne
Vice President, Customer Voice, Global Services Group, American Express

Pratik Shah
Global Product Leader, Airbnb

Emily Evangelista
Vice President of Global Digital, NU Skin

Aliah Davis-McHenry
Director of Consumer Engagement, GSK

Katherine Whalen
Customer Experience Leader, Ford

Ajit Sivadasan
President & Global Head of DTC, Lenovo

Jared Finegold
Digital Product & Customer Experience, Mcdo

Afshin Ahangar
Vice President, Strategic Custom Insights & Advanced Analytics, AT&T

Lauren Flanigan
Senior Brand Manager, OREO, Leader of the Year 2021, Mondelez International

April Crichlow
Chief Marketing Officer, Centrical

Dave Wiser
VP America Sales, InMoment

Radi Hindawi
Senior Director, Global Strategic Insights, InMoment

Tim Rickards
Former Marketing Director, Activation and Engagement, Charles Schwab

Kit Booth
Senior Manager, Digital Client Experience, BDO

Keith Myers
CMO for Transportation solutions, TE

Tyler Ferguson
Head Of Marketing, Consumer Genius

Kobi Ben Meir
Chief Marketing Officer & Principal, Fintegra

Lori Pon
Director, Claim Transformation & Claim Service Center, The Auto Club Group

Dr. Marlene Kolodziej
Vice President, Centralized Services, Ricoh

Jeffrey Newman
Customer & Employee Evangelist, Porsche

Jennifer Davies
Digital Content Supervisor, City of Las Vegas

Kamesh Moola
Executive Director of Strategy, Charles Schwab

Deane Barker
Senior Director of Content Management Strategy, Optimizely

Anamika Gupta
Director, Head of Customer Marketing, Fujitsu

John Ross
Former Global Director of Customer Partnerships, Pepsi

Leigh Felesky
Head, Editorial Content, Personal Savings and Investments, RBC

Youri Hollier
Director, Digital and Social, Tim Hortons

Sherri Schwartz
Interim Chief Marketing Officer, First Orion

Adrian Speyer
Head of Community, Higher Logic

Josh Bean
Senior Director of Product Marketing, Zendesk

Stuart Beame
Senior Leader Omni Channel CX, Sales Training, Spirit

Katrina Schiedemeyer
Sr. Customer Experience Center of Excellence, Danone

Kasia Bigda
Marketing and Communications Director, Mr.Lees

S. Marik Brockman
Partner, Digital Global Transformation, Dell Technologies

John Oxford
SVP and Director of Marketing, Renasant Bank

Josh Snider
Director of Product Marketing, Khoros

Alec Dalton
Co-Founder and Principal, Hospitality Leadership Academy

Josh Mabus
TEDx Keynote Speaker, President, Mabus

Amrit Dhangal
CEO, Acquire

Vasu Prathipati
Founder and CEO, M

Ashley Fitzgerald
Senior Director, Data Science & Analytics, Appnovation

Greg Petroff
Senior Vice President, Compass

2022 Sponsors & Partners

GOLD:
• Vanilla
• Khoros
• InMoment
• Optimizely
• Acquite
• Zendesk

SILVER:
• Maestro QA
• Appnovation