Automating Intelligently: Improving Both Sides of the Digital Banking Experience 2021 | IQPC | 28 July 2021 | Webinar
Venue
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| Event Date | Wed Jul 28 EDT (over 3 years ago) |
| Location | Webinar |
| Region | Americas |
Details
In the third and final webinar of the Automating Intelligently series, join Kyle Hoback and Grant Vickers of WorkFusion to understand how document processing can positively impact both the employee and customer experience.
Today, 50–75% of CLM activities are done manually, adding days to processes like customer onboarding. Analyst teams often experience 100% turnover within 12 months, resulting in hidden costs and risks. Join Kyle and Grant as they:
• Explain why inefficient document processing is disturbing effective CX
• Review why mundane manual work is so costly and risky for banks
• Discuss the impact of CX and EX through automation of the KYC Document Processing and Name Screening Alert Review use cases
All attendees will also receive these downloadable WorkFusion white papers:
• Beyond the Digital Façade: Make minutes count and avoid churn for Banking & Financial Service customers
• The Hidden Costs and Risks of Poor Employee Experience in AML and KYC Operations
Speakers
2021 Speakers
Kyle Hoback
Director, Intelligent Automation, WorkFusion
Grant Vickers
Head of AML, WorkFusion
Sponsors & Partners
2021 Partners
• Work Fusion