Venue
Online

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Wed Apr 7 EDT (over 1 year ago)
Location Online
Region All
Details

Financial Services organizations that invest in digital transformation strategies are better equipped to face business disruption—and including frontline retail banking associates in these strategies unlocks even greater competitive advantage.

Pull up a chair to the fire, jump in the conversation and leave with actionable insights from a financial services leader who’s navigated disruption and come out on top.
• Learn how to approach a digital transformation strategy rollout, from the corporate level down to each and every associate.
• Get tips and tricks on how to advocate for investing in your frontline workforce.
• See why generating bottom-line results with frontline training needs to be a part of your digital transformation strategy.

Who should attend this virtual event?
• L&D
• HR and Operations team members who support frontline workers such as contact center agents or retail banking associates in financial services institutions

Speakers

2021 Speakers

PRESENTERS:

Alan Richardson
VP, Learning and Performance, RBC

Shawn Kanungo
Innovation Strategist