Venue
WESTIN CHICAGO RIVER NORTH
WESTIN CHICAGO RIVER NORTH, 320 N Dearborn St | Chicago, IL 60654

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Event Date Mon Aug 1 CDT - Thu Sep 1 CDT (in 6 months)
In your timezone (EST): Mon Aug 1 1:00am - Thu Sep 1 1:00am
Location WESTIN CHICAGO RIVER NORTH
320 N Dearborn St | Chicago, IL 60654
Region Americas
Details

Digitally minded consumers are forcing financial institutions to rethink the way they do business. These consumers want to bank when and how it suits them. Financial institutions must innovate quickly to keep up with consumer demands and to respond to challenges from non-traditional competitors.

Bank Customer Experience (BCX) Summit will provide bank executives with powerful insights on these trends and highlight innovative technology to help today’s financial institutions transform themselves to serve consumers now and into the future.

Speakers

2021 Past Speakers

KEYNOTE SPEAKERS:

Arijit Roy
EVP, Head of Strategy, Deposits, Small Business Banking, and Analytics , Truist

Alex Sion
Head of Venture Incubation, Global Consumer Banking, Citi Ventures

PANELISTS & MODERATORS:

Cherryh Cansler
VP of Events, Networld Media Group

Andy Cease
Manager, Product Marketing, Entrust

Heang Chan
CEO & Co-Founder, Prelim

Bradley Cooper
Editor, ATM Marketplace

Winston Damarillo
CEO, Talino Venture Labs

Darren Easton
Head of Underserved Strategy, BMO Harris Bank

Gayle Ekstrom
SVP/Business Analysis & Innovation, Republic Bank of Chicago

Donna Embry
SVP, Global Payments Strategy, Evolve Bank & Trust

Rich Finn
Vice President of Deposits Operations, Discover

Stephen Griffin
Sr. VP, Retail Branch Distribution Strategy & Sales, Staffing Analytics, Regions Bank

Jennifer Harrington
President, HATCH

Chuck Hayes
National Business Development Manager, Banks & Credit Unions, Array

Will Hernandez
Media Strategist, BackBay Communications

Brett Johnson
Account Executive, ID.me

Samuel Kirsch
Chief Digital Officer, First National Bank

EJ Kritz
EVP, Training & Customer Experience, ath Power Consulting

Jean-Pierre Lacroix
President, Founder, Shikatani Lacroix Design

Corey LeBlanc
Co-Founder, COO/CTO, Locality Bank io

Steve Le Roux
CEO & Founder, Envel

Tom Long
Founding Manager, The Long Group

Brian McEvoy
SVP, Sr. Retail Banking Officer, Webster Five Cents Savings Bank

Aayush Mediratta
VP, Solutions Engineering, Kore

Dan Mercurio
Head of Strategic Partnerships, SigFig

Jon Moen
Senior Vice President, Director of Product, First Bank

Kamesh Moola
Senior Vice President Virtual Channels, Barclays

Ratnaker Muditanapally
Director of Digital Product Management, US Digital Sales – Deposits & Cards, BMO Financial Group

Madhu Reddy
SVP/Chief Information Officer, Republic Bank of Chicago

Dave Richardson
Senior Manager, Fraud Operations, First National Bank of Omaha

Milton Santiago
Global Head of Digital Services, Silicon Valley Bank

Michelle Shelton
Chief Experience Officer, Great Lakes Credit Union

Evan Siegel
VP of Financial Services & AI, eGain

Duane Smith
EVP, Chief Marketing Officer, Atlantic Union Bank

Matt Soroko
Senior Account Executive, Moxtra

Maria Tchernychova
Head of US Customer Lifecycle & Digital Channels Marketing, BMO Harris Bank

Mack Turner
Founder, Mack Turner Marketing Consulting & Insights

Tom Walsh
Account Director, Ekata

Stephen Wooters
EVP, CMO, Digital Banking & Payments, Fairfield County Bank

Lamine Zarrad
SVP, Product, ZenBusiness

Sponsors & Partners

2022 Sponsors

PLATINUM SPONSORS:
• eGain

GOLD SPONSORS:
• Ekata
• Entrust
• ID.me
• Prelim
• SigFig
• SLD

DISCOVERY HOUR SPONSORS:
• Array
• Kore.ai
• Moxtra

SILVER SPONSORS:
• Broadridge Financial Solutions

ASSOCIATE SPONSORS:
• Access Softek, Inc.
• DIRECTTV