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Event Date Tue Dec 14 UTC (in 11 days)
In your timezone (EST): Tue Dec 14 9:00am - Tue Dec 14 10:30am
Location Virtual
Region All

This seminar will provide an “introduction” to the banking industry and touch on most all aspects of banking. By attending this training session, you will develop an understanding of the following areas of banking:

- Full-service commercial banking including a brief history of the modern US banking industry and how banks make money
- Products and services offered by banks including depository accounts, lending, trust department, and cash management
- Types of loans-consumer, residential, and commercial
- Investment products (FDIC and non-FDIC insured)
- & so much more!

Who Should Attend: Credit Analysts, Personal Bankers, Financial Service Representatives, Tellers, Business Development Officers

Learning Objectives:
• Explore who the competitors in the marketplace are
• Learn customer service skills and their importance in all aspects of banking
• Understand emerging technologies including the latest trends
• Learn about banking regulations and regulatory agencies
• Discover management of the bank including the ALCO, audit, and loan committees


2021 Speaker

David Osburn
Founder & Managing Member, Osburn & Associates, LLC