Building Data-Intelligent Global Business Services 2023 | Shared Services & Outsourcing Network (SSON) | 16 January 2023 | Virtual

Venue
Virtual

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Event Date Tue Jan 17 UTC (almost 2 years ago)
In your timezone (EST): Mon Jan 16 7:00pm - Mon Jan 16 7:00pm
Location Virtual
Region All
Details

Investing in a data intelligent GBS organization not only reduces costs and cycle time, but it also improves the organization’s data insight capabilities to drive better, faster business decisions. A data intelligent GBS organization is a catalyst for optimizing customer and employee experience – a prerequisite for maximizing sustainable value. Focusing on a data intelligent GBS organization requires leaders to undergo a mindset shift as they focus on how best to build and mature the GBS organization.

During this webinar, attendees will:
• Recognize how a data intelligent GBS can be the vehicle to attract, develop and engage high performing talent
• Learn about the optimal data-led processes and how to bring our people along the journey
• Receive a practical approach for starting the journey today towards building a data enabled GBS capability
• Obtain highlights from SSON Research & Analytics' study on GBS data analytics adoption, maturity and future plans

Speakers

2023 Speakers

Jasmine Ahmed
Global Director, Head of Finance Innovation, WPP

Naomi Secor
Global Managing Director, SSON Research & Analytics