Building Retail Banking Open APIs 2019 | Marcus Evans | 8 July 2019 | TBA, Kuala Lumpur, Malaysia

Financial services firms are increasingly opening access to their services through Application Programming Interfaces (APIs). Open APIs enable institutions to build an ecosystem of partners across Fintech, e-commerce, retail, government, supply chain and logistics. This extends the firm’s value proposition to their customers, offering a more seamless end-to-end customer journey.

The course will explain how APIs enable the digital economy, and why they are an important building block for firm’s success. It will show how firms can extend their service offerings by leveraging their own and partner capabilities, craft new customer value propositions, simplify and create new revenue, business and operating models.

Topics covered include: Open Banking Landscape. What is an API? Defining API Strategy and Value Proposition. Use Cases of APIs in Retail Banking. API Product Management. Developing an API Capability Roadmap.

Key Topics
• Identify how API-enabled partnerships can enhance the bank’s value proposition
• Define your API strategy
• Establish a partner ecosystem comprising financial institutions, Fintechs, e-commerce and retail firms, and supply chain and logistics services
• Define required capabilities, team structure and skills to execute the strategy
• Foster a developer community inside and outside the bank