Business Improvement in Local Government 2017 | Criterion Conferences | 22 November 2017 | Sydney Boulevard Hotel, 90 William Street Sydney NSW 2011, Australia
Venue
Sydney Boulevard Hotel
Sydney Boulevard Hotel, 90 William Street Sydney NSW 2011, Australia
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| Event Date |
Wed Nov 22 HKT - Thu Nov 23 HKT (about 7 years ago)
In your timezone (EST): Wed Nov 22 12:00am - Thu Nov 23 12:00am |
| Location |
Sydney Boulevard Hotel
90 William Street Sydney NSW 2011, Australia |
| Region | APAC |
Details
Implementing a sustainable business improvement strategy.
Local governments have undergone considerable transformation of late, with amalgamations and changes in policy, process, reviews and auditing. In addition to this, recent rate capping and funding cuts have propelled councils to find alternative methods of operating more effectively.
Business improvement provides an opportunity to consolidate strategic planning to reduce waste and achieve better service outcomes for their customers.
The Business Improvement in Local Government conference will focus on working smarter, more efficiently, finding cost-savings and aligning future direction with the needs of the growing community.
Key themes:
• Lead change management
• Boost financial sustainability
• Optimise service planning & delivery
• Maximise technology & data governance for decision-making
• Improve performance reporting and process transparency
• Understand human centred design
Who will attend?
Local Government & Council executives with roles & responsibilities for:
• CEO & General Manager
• Director of Corporate/Business Services
• Business Improvement
• CFO & Finance
• Digital Transformation
• Change Management
• Data & Analysis
Attend to learn:
• Drive cultural change
• Optimise service planning & delivery
• Align efficiency with customer needs
• Boost performance transparency & use of data
Speakers
2017 Speakers:
Dr Andrew Johnson
Chief Executive Officer, Port Pirie Regional Council, SA
Phu Nguyen
Chief Financial Officer, City of Melbourne, VIC
Wendy Beban
Head of Customer Centric Transformation- Digital, Auckland Council, NZ
Mustafa Ghulam
Head of Business Improvement, Willoughby City Council, NSW
Vaughan Williams
Director of Corporate Services, Northern Grampians Shire Council, VIC
Melissa Doherty
Process & Innovation Manager, Brisbane City Council, QLD
Simone Cook
Director People and Performance, City of Canterbury Bankstown, NSW
Associate Professor Roberta Ryan
Director, University of Technology Sydney, Centre for Local Government
Simone Johnston
Manager, Local Government Strategy and Business Improvement, University of Technology Sydney, Centre for Local Government
Andrew Glauser
Manager Finance, Newcastle City Council, NSW
Wayne Mack
Manager Service and Asset Planning, City of Casey, VIC
Andrew Beswick
Director Business Services, Coffs Harbour City Council, NSW
Martijn Schroder
Digital Transformation Manager, Ballarat City Council, VIC
Angelo Saridis
Manager, Performance & Innovation, Latrobe City Council, VIC
Fleur Cousins
Manager, Governance & Innovation, Knox City Council, VIC
Peter Hiransi
Manager, Business Improvement, Moonee Valley City Council, VIC
Carmel Foster
Group Manager Corporate Services, Port Stephens Council, NSW
Kris Wozniak
Procurement Business Partner, Moonee Valley City Council, VIC
Sponsors & Partners
2017 Sponsors:
• Redman Solutions
MEDIA PARTNER:
• Govlink