Calculating Liability Under Regulation E Error Resolutions 2022 | ProBank Austin | 13 May 2022 | Webinar

Calculating who is liable and for how much can be a challenge when it comes to Regulation E’s unauthorized transactions. This two-hour webinar will highlight the rule, the CFPB’s FAQs, the impact of peer-to-peer transactions (i.e., Venmo, Zelle), and real-life examples to demonstrate the application of Tier-1, -2 and -3 consumer liability.

Regulation E’s procedures for resolving errors and calculating liability for unauthorized transactions are daunting. When is the consumer liable? What if they are negligent? What if the error occurred a year ago? What if they are only claiming recent transactions but your investigation reflects a longer period? What if the money is taken via a peer-to-peer transaction using Venmo or Zelle?
This webinar will answer these questions and more, leveraging real-life examples so that you can make sense of calculating consumer liability.

This webinar we will cover:
• What is an error vs. unauthorized transaction
• What is an access device
• Are peer-to-peer transactions subject to Regulation E
• What if the consumer is negligent
• What should be in your Regulation E policy/procedures/practices to mitigate your institution’s losses
• Prohibited practices
• CFPB FAQs
• How to calculate Tier-1, -2 and -3 consumer liability

Format/instructional Method: Group Internet Based.
An online presentation and any additional supplemental materials, as applicable, will serve as the basis of the presentation. You will have the option to stream the audio through your computer or dial-in using a telephone number/PIN. Ample time will be dedicated to taking questions from attendees. Be sure to submit your questions during the webinar, as we are unable to offer telephone or email support after the presentation.

2022 Speaker

PRESENTER:

Leah Hamilton
Vice President and Senior Consultant, ProBank Austin