CCW Executive Exchange 2017 | International Quality & Productivity Center | 13 August 2017 | William White Executive Director - Contact Center Stuller, 455 North Park Drive Chicago Illinois 60611 United States
Venue
William White Executive Director - Contact Center Stuller
William White Executive Director - Contact Center Stuller, 455 North Park Drive Chicago Illinois 60611 United States
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| Event Date | Sun Aug 13 EDT - Tue Aug 15 EDT (over 7 years ago) |
| Location |
William White Executive Director - Contact Center Stuller
455 North Park Drive Chicago Illinois 60611 United States |
| Region | Americas |
Details
An Exchange is made up of innovative learning and networking opportunities that keep even the most senior business leaders engaged. Brought to you by the creators of CCW, the magic of the CCW Executive Exchange is an intimate environment that creates connections which become long-term partnerships. You will experience inspiring keynote addresses, in-depth case studies, structured networking and interactive discussion groups (our signature Think Tanks and BrainWeaves®). The consultative one-to-one business meetings between attendees and solution providers are carefully scheduled throughout the Exchange to meet your specific business needs.
Speakers
Bob Simmonds
Vice President, Travel Operations WDW
Disney
Janet Solomon
Senior Vice President, Contact Center Executive
SunTrust Bank
Rosetta Lue
White House Presidential Exec Fellow & Senior Transformation Advisor
U.S. Department of Veterans Affairs
Lance Gruner
Executive Vice President, Global Customer Care
Mastercard
Aaron Carmack
Vice President Home Services,
Home Depot
Robert Ghazal
Head of US Contact Centers
TD Bank
Peter Francis
Vice President Digital Customer Direct
T-Mobile
Michael Tremblay
Head of Contact Centres
Air Canada
Sue Gilkey-Martin
Global Vice President Of Customer Service
Newegg
John Walburn
Vice President of Customer Care
Fidelity Communications
Lisa Oswald
Senior Vice President Global Customer Service
Travelzoo
Hiram Barber
Global Director, Digital Customer Experience
Schneider Electric
Nadalie Bosse
Vice President Contact Centers
W.W. Grainger
William White
Executive Director - Contact Center
Stuller
Sponsors & Partners
TaskUs
Vonage Business
Conduent
ServiceNow 2016
SYKES
HelpShift
Kylie.ai
Allied Global
Proponisi
Teletech
Rulai
D2L
Mattersight
StellaService
PPT Solutions
LiveOps
USA800
K2View
Innovative Vision
TSD Global
PATHBOOST
CSG International
John Keells BPO
Taylor Reach Group
TEN DIGIT
Contact Center 411
Salesforce
IBM Watson