Chief Customer Experience Officer Summit 2023 - Singapore | BEETc. | 25 October 2023 | TBA, Singapore

In the traditional setup, departments are siloed, working in isolation hence, they forget the most important component of their business: the customer. The foundation of the role Chief Customer Experience Officer is to align departments with a customer-centric culture and build unprecedented customer relationships. Join us at the summit and discover how companies are organising and operating their customer experience functions, the modern challenges Chief Customer Experience Officers are focusing on, how they are measuring customer experience, and why employee experience is also a key factor.

2022 Past Speakers

Rachel Chen
Chief Customer & Digital Officer, HSBC Life

Shari Van Cleave
Global Head / MD Digital & Data Commercialization and Client Experience, Standard Chartered Bank

Alison Turner
Global Head of Client Experience, JLL

Tom Mouhsian
Principal Analyst, Forrester Research

David Harling
Managing Director, APAC, MoneySmart

Alex Cringle
Chief Product Officer Stashaway

Beth Chim
Head of Enterprise Sales, Business Messaging, APAC, Meta

Joey Tan
Head of Customer Experience, GXS Bank

Prashant Aggarwal
President & Chief Commercial Officer, Hyphen Group

Kian Foh Tian
Deputy CEO & Group COO, Collectius

Akhil Bhan
Group Head of Customer Experience, An Institutional Banking Group

Caroline Leong
Chief Customer Officer, TEEG

Venaig Solinhac
SVP & CEO Adva, CMO, Re-Foods, Olam

Jason Huan
Chief Marketing Officer, Endowus

Ramesh Yadav
Chief Marketing Officer, Baidyanath Group

Jerome Goh
Senior Director, Innovation & Strategy, EPAM

Mimrah Mahmood
Senior Director and Partner, Meltwater