Claims and Underwriting Forum 2023 | Incisive Business Media Limited | 20 June 2023 | The Montcalm London Marble Arch, 2 Wallenberg Pl, London W1H 7TN, United Kingdom

Insurance rests of two function pillars - underwriting and claims. There is huge investment in the underwriting process to ensure the swift onboarding of customers, but a primary concern for advisors is whether this is the case within claims.

Many industries continue to develop their processes and practices through innovation, adapting to the modern workforce and implementation of technology. But what about health insurance and protection? Claims continue to be a majorly manual process - when compared to other sectors like car or home, which can produce pay-outs to customers with hours, that deliver leaps and bounds ahead.

We're not talking about a need for change. What must improve to ensure that this industry pivots on the general belief of "never paying to customers"? Can policies be reviewed and updated to reflect a modern Britain, from new diagnosis and treatment methods to measure health outcomes to understanding the needs and expectations of the customer. Are providers updating process and being held accountable to meet the core outcomes of the Consumer Duty?

This Forum is for advisors, intermediaries and insurers that are looking expand their knowledge and get the answers to the key challenges surrounding underwriting and claims. From this event, after listening to a variety of sessions, presentations, and panels, you’ll be able to walk away with valuable knowledge and shared experience to support you in your roles.

Who should attend?
This event is aimed at senior decision-makers and thought leaders from the claims and underwriting space. The following professionals qualify for a complimentary place:

• Actuaries
• Claims Assessors and Managers
• Consultants
• Employee Benefit/Rewards
• Independent Financial Advisers (IFA)
• Insurance brokers that write protection and health insurance business
• Mortgage Advisers
• Proposition Specialists
• Underwriters

2023 Sponsors

• Guardian 1821
• HSBC Life
• Underwrite me