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Event Date |
Wed Oct 14 CEST (about 4 years ago)
In your timezone (EST): Wed Oct 14 2:15am - Wed Oct 14 11:10am |
Location |
The Midland
16 Peter St, Manchester M60 2DS, UK |
Region | EMEA |
The conference explores best practice, guidelines and the role of technology giving you practical, applicable insight to establish improved collections and vulnerable customer strategies for your business.
With sessions taking in collections strategy, customer service and debt sale, all incorporating how vulnerable customers can be best treated. Understanding new systems and processes that are being adopted across the board, and how your industry colleagues are overcoming shared problems.
2019 Past Speakers
Gareth McNabMoney
Advice Liason Manager & Open Banking for Good Engagement Lead
Stuart Syke
COO, Oblix Capital
Nick Winterbottom
Head of Customer, SupportCYBG
Steven Coppard
Deputy Director for Cross-Government Debt Policy and Strategy, Cabinet Office
Chris Fitch
Vulnerability Lead, Money Advice Trust
Andrew Smith
Director, The Insolvency Panel
Marcel LeGouais
Managing Editor, Shard Financial Media
Peter Wallwork
Chief Executive Officer, Credit Services Association
Carla Lourenco
Head of Credit Risk, Evolution Money
Paul Hammic
Director - Unsecured Debt Management, LBG
Nick Watson
Head of Credit Services, Virgin Money Plc
Dawn Stobart
Director of External Affairs, Christians Against Poverty (CAP)
Peter Tutton
Head of Policy, Stepchange Debt Charity
Denise Crossley
CEO, Lantern
Frank Horvath
MD, Linkfinancial
Marie Marsden
Head of Credit Operations, 1989
Nicholas Beal
Chief Regulatory & Public Affairs Officer, Amigo Loans
Michelle Atkinson
Head of Income, United Utilities
Nicky Butler
Business Principal EMEA, Nice
2020 Sponsors
• Auriga
• Computershare
• Conexus
• Money Advice Trust
• Qualco
• RSM
• Vulnerability Registration Service
KNOWLEDGE PARTNERS:
• Equiniti
• Nice