Collections & Vulnerability Summit 2021 | Shard Financial Media | 24 November 2021 | The Midland, 16 Peter St, Manchester M60 2DS, UK
Venue
The Midland
The Midland, 16 Peter St, Manchester M60 2DS, UK
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| Event Date |
Wed Nov 24 GMT (about 3 years ago)
In your timezone (EST): Wed Nov 24 3:00am - Wed Nov 24 12:00pm |
| Location |
The Midland
16 Peter St, Manchester M60 2DS, UK |
| Region | EMEA |
Details
The Covid-19 pandemic has put under the spotlight the industry’s capability to support a nation propelled into vulnerability. In these conditions, the ability of the credit and financial services profession to adapt at speed, while protecting customers and brand reputation, continues to be critical.
With a collective heritage of more than 30 years, the Collections & Vulnerability Summit will host once again the Collections, Debt Sale & Purchase Conference and Utilities & Telecoms Conference, sponsored by Just.
Speakers
2021 Speakers
Victoria Oliver
Director of Client Development, Just Digital Market Place
Laura Tough
Head of Member Vulnerability, Access and Inclusion, Nationwide
Nick Georgiades
Managing Director, Just
Mark Porter
Head of Collections, Motonovo Finance
Simon Bell
Head of Credit & Collections, Shell Energy UK
Martin Kirby
Head of Credit Risk and Collections, Business Stream
Nicola Bannister
Collections Effectiveness Director, Lloyds Banking Group
Terry Franklin
Executive Vice President, Qualco Technology
Michelle Atkinson
Head of Income, United Utilities Water
Denise Crossley
Chief Executive Officer, Lantern
Natalie Ledward
Head of Vulnerable Customers, Monzo
Gary Grey
Head of Collections, Former Ovo, E.on, British Gas
Kevin Still
Director, Demsa
John Storrie
Operations & Strategy Director, Arvato Financial Solutions
Mark Wilkinson
Head of Income, Northumbrian Water
Bruce Curry
Vice President, Collections and Recovery, Emeafico
John Preston
Head of Finance Operations, Tesco Mobile
Shannon Faulkner
Business & Success Coach, Thebludoor
Sonya Schofield
Head of Vulnerable Consumer Strategy, Gain Credit
Ian Parryian Parry
Chairperson, Hope Energy
Russell Hamblin-Boone
CEO, Civea
Andrew White
Senior Policy Manager, Ccwater
Amber-Ainsley Pritchard
Group Editor, Shard Financial Media
Carlos Osorio
Managing Director, Arum
Thomas Parker
Senior Journalist, Shard Financial Media
Frank Horvath
Managing Director, Link Financial Outsourcing Limited
Natalie Tate
Director of Operations, Just.
Amon Ghaiumy
Co-Founder & CEO, Ophelos
Sponsors & Partners
2021 Sponsors and Partners
CDSP HEADLINE SPONSOR:
• Lantern
U&T HEADLINE SPONSOR:
• Just
KNOWLEDGE PARTNERS:
• Arvato
• Ophelos
• Qualco
• FICO
• Sofra Steria
SUSTAINABILITY PARTNER:
• Alphera Financial Services
SUPPORTER:
• StepChange