Connect Sales Leadership Summit 2020 | Quartz | 27 September 2020 | Renaissance Schaumburg Convention Center Hotel, 1551 N, Thoreau Dr N, Schaumburg, IL 60173, United States
Venue
Renaissance Schaumburg Convention Center Hotel
Renaissance Schaumburg Convention Center Hotel, 1551 N, Thoreau Dr N, Schaumburg, IL 60173, United States
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| Event Date |
Sun Sep 27 PDT - Tue Sep 29 PDT (about 4 years ago)
In your timezone (EST): Sun Sep 27 8:00pm - Tue Sep 29 9:00pm |
| Location |
Renaissance Schaumburg Convention Center Hotel
1551 N, Thoreau Dr N, Schaumburg, IL 60173, United States |
| Region | Americas |
Details
Key Themes:
• Predictive Analytics, Personalization and Optimization
It’s all about the personal touch, in today’s CX world, if you don’t have it then you’ll fall behind. This track will explore how to attain and implement predictive analytics to deliver a personalized and optimized Customer Experience.
• AI and Data Driven Experiences
It’s no secret that AI and Data are two keys to the future, this track will focus on these two transformative elements and how they are changing the world of CX.
• Customer-centric Design & Customer Journey
Touchpoints! How to mark them, hit them and ensure you are not missing any throughout the entire customer journey.
• Quantification and Measurement Tools for Marketers
Many Marketing professionals understand their functions but have a hard time measuring and conveying results; this track will explore different tools and methods to quantify the role of the Marketer.
• Social Media and Multi-channel Marketing
Gone are the days where a company can allow itself to interact with a customer on a singular platform, join this track to learn more about social media and other various channels, how to manage multiple platforms, and how to maximize each to the fullest.
• Leadership, Teams and Transformation
It starts with you and your team! This track will focus on everything from strategy, implementation, transformation and leadership.
Speakers
2020 Speakers
Donald Potter
Senior Vice President for Relationship & Business Development, UnitedHealthcare
Heli Nielson
Vice President of Sales & Managing Director, Ricoh USA
Charles Forsgard
Vice President, Global Sales, Honeywell
Peter Athens
Assistant Vice President Sales, Ecolab
Chris Konarski
Vice President, WW Technical Sales, IBM
Matt Marino
VP of Sales, Global Payments
Mike Minchew
Head of Global Sales & Marketing Enablement, DXC Technology
Heidi Solomon-Orlick
Vice President of Business Development, VXI Global Solutions
Barbara Bouman
Vice President of National Sales, Live Nation
Deirdre McCready
Senior Vice President of Sales & Special Events, Live Nation
Carley Gauthier
National Director of Marketing, Live Nation
Greg Richards
Vice President of Marketing, Accent Technologies
Pete McChrystal
CEO, Accent Technologies
Missy Hallead
Vice President, Human Resources, Aristocrat
Sponsors & Partners
2020 Sponsors
• accent
• UnitedHealthcare
• ECOLAB
• McGrowHill Education
• VXI
• ARISTOCRAT
• g
• RICOH
• Honeywell
• LIVE NATION
• ticketmaster
• DXC.technology
• IBM
• TriNet