Consumer Identity World USA 2019 | KuppingerCole Analysts AG | 25 September 2019 | Motif Seattle, 1415 5th Ave,Seattle, WA 98101

The Future of Consumer Identity & Access Management (CIAM) & Customer Experience
Be Ready to Secure the Identity of Your Connected Customer and to Provide a Superior User Experience

Customer Experience (CX) is the central starting point when it comes to the strategic definition of your CIAM. Managing millions of identities and handling several millions of interactions per day is a technical challenge that changes every day. However, ease of use, efficiency, and joy of use by the customer are indispensable prerequisites. At the same time, it is mandatory that every consumer can have controlled access to his personal data.

Managing customer information in a digitally changing economy with many business partners in need of access is one of today's biggest challenges and will continue to evolve rapidly. Understanding the wishes and requirements of customers and mapping them successfully in CIAM processes is the key to successful online business. Customers have a constantly growing selection of online service providers, your CIAM is one of the decisive points with which you can drive your customers to choose your business and achieve a lasting customer loyalty for your company.

Consumer Identity and Access Management (CIAM) is many things. For some, it’s all about streamlining the user experience through technologies and practices that make it easier for them to securely log in. For others, IAM is all about identity lifecycle management – ensuring that accounts are set up, modified, and deleted in a timely, accurate, and secure manner. And for still others, it focuses on security and compliance through technologies and practices that make governance activities such as attestations easy and complete or adding a layer of control and visibility to privileged accounts and “superuser” access. Facing reality CIAM is all of this, and even more.

At the Consumer Identity World, you learn how to balance the user experience, privacy, and security of your connected customer and how to enhance the customers' journey by leveraging Artificial Intelligence (AI) and Machine Learning (ML) to provide a superior and customized experience.

2019 Speakes

KEYNOTE SPEAKERS:

Blaine Carter
Data Protection Officer, FranklinCovey

Ian Glazer
VP, Identity Product Management, Salesforce

Alka Gupta
Entrepreneur, Tech Exec, Board Director, globaliD

Richard Hill
Advisor, KuppingerCole

Ratul Shah
Sr Product Marketing Manager, SAP

Vikram Subramanian
Vice President of Solutions, Simeio Solutions

John Tolbert
Lead Analyst, KuppingerCole

Kristina Yasuda
Director of Digital Identity Program, InternetBar.org

SPEAKERS:

Vittorio Bertocci
Principal Architect, Auth0

Blaine Carter
Data Protection Officer, FranklinCovey

Sarah Cecchetti
Founder and Vice-President, IDPro

Andrew Churchill
Author, Digital Identification & Authentication Standard, BSI PAS499, MIDAS Alliance / Technology Strategy

Nelson Cicchitto
Chairman and CEO, Avatier

Blair Cohen
CEO, AuthenticID

Vic Cooper
CEO, HearRo, Inc.

Parker Crockford
Chief Policy Executive, Onfido

Mila Crowder
OSS App Dev, Managed Services, COX Communications

Lubna Dajani
Co-Founder, Allternet Ltd.

Peter Davis
Chief Privacy Officer, Enterprise Architect, Airside Mobile

Allan Foster
VP Global Partner Success, ForgeRock

Naohiro Fujie
Deputy General Manager, Itochu Techno Solutions

Ian Glazer
VP, Identity Product Management, Salesforce

Christian Goy
Managing Director, Behavioral Science Lab

Michael Greene
CEO, Enzoic (Formerly PasswordPing)

Ankit Gupta
Director, Persistent Systems Inc

Alka Gupta
Entrepreneur, Tech Exec, Board Director, globaliD

Marla Hay
Director, Product, Privacy and Data Governance, Salesforce

Richard Hill
Advisor, KuppingerCole

John Lima
CEO, CoffeeBean Technology

Dave McGibbon
Co-Founder, Passbase

Kevin Murphy
Director Cybersecurity, Rylem Consulting

Scott Olson
Vice President, iovation

Justin Richer
Independent Consultant, Founder, Bespoke Engineering, LLC

Richard Sand
CEO, IDF Connect, Inc.

Ratul Shah
Sr Product Marketing Manager, SAP

Megan Smit
Director, Marketing & Communications, PayByPhone

Rakesh Soni
CEO, LoginRadius

Vikram Subramanian
Vice President of Solutions, Simeio Solutions

John Summers
VP & Chief Technology Officer, Akamai

John Tolbert
Lead Analyst, KuppingerCole

James Tuffery
Director of Identity, Ipsidy, Inc.

Mike Vesey
CEO, IdRamp

Dirk Wahlefeld
Product Manager, ITConcepts

Kristina Yasuda
Director of Digital Identity Program, InternetBar.org

Joe Zanini
Solutions Architect, Ping Identity

2019 Sponsors

PLATINUM SPONSOR:
• Simeio

GOLD SPONSOR:
• Avatier

SILVER SPONSOR;
• Onfido

HAPPY HOUR SPONSOR:
• Akamai

COFFEE BREAK SPONSOR:
• Auth0
• Coffee Bean Technology
• Login Radius

ASSOCIATION SPONSORS:
• ID Pro
• Kantara Initiative
• Open ID
• Women in Identity