Credit Summit 2021 | Credit Strategy | 20 April 2021 | Digital Broadcast

Credit professionals have come out of a year like no other demonstrating unprecedented levels of agility to ensure business continuity and provide support to an increasing proportion of vulnerable customers.

Despite tremendous achievements, credit professionals still face an increasing number of challenges and unknowns whilst moving back to full growth.

More than ever, it is essential that the credit and financial services communities come together to discuss pressing challenges, identify strategies and pin down best practice.

Once again, the Credit Summit Team is building an agenda that will reflect the sets of challenges faced by the industry. Selecting speakers for their wealth of expertise, you and your teams will be empowered with practical takeaways, critical industry knowledge and real-life tools to be applied directly in your field of work.

Credit Summit is truly a three day industry gathering, helping you keeping abreast of challenges, identifying opportunities, and defining strategies and priorities for the months ahead.

2021 Speakers

Matthew Jones
Head of Retail Decision Modelling, Risk Community, Nationwide

Victoria Stubbs
Chief Risk Officer, The Cambridge Building Society

Paul Hammick
Director of unsecured collections, Lloyds Banking Group

Steve Peacock
Chief Risk Officer,. Think Money Group

Ashley Firth
Head of Front-end Development, Octopus Energy Group

Simon Green
Head of Business Banking Collections Treatments, Lloyds Banking Group

Rachel Ryan-Crisp
Affordability and Vulnerability Lead, Southern Water

Dave Pickering
Head of Integration and Transformation Risk Oversight, Virgin Money

Frances Haque
Chief Economist, Santander

Catherine Lindsay
Head of Customer Experience and Operations, Hitachi Capital