Customer Alpha Europe 2023 | VC Innovations | 15 May 2023 | Convene, 22 Bishopsgate, London EC2N 4BQ, UK

This events is a cross industry community of professionals striving to create better outcomes for their customers. It’s a platform for learning and discussion on all things customer. From leveraging omnichannel marketing to using customer data to create personalized loyalty cards, we’re bringing customer experience leaders from eBay, Marks & Spencer, National Rail, Only Fans and more together under one roof to collaborate and explore the next frontier in customer experience innovation

2023 Speakers

ROCKSTAR SPEAKERS:

Edward Ferguson
Global Head of Propositions, Pret a Manger

Susanna Quinn
Commerce Expansion Product Manager, Bolt

Odhran Clancy
Brand Partnerships - Fintech & Regulated Services, TikTok

Livia Bernardini
Chief Growth Officer - International Managing Director, Zag

Elena Ciccotelli
Vice President Automotive Practice, Teleperformance

Jerry Lee
Head of Product, Marks and Spencer (M&S Connect)

Lee Taylor
Chief Financial Officer, OnlyFans

Sai Lakshmi
Chief Executive Officer, Caura

Hetal Popat
Open Banking Director, HSBC

John Possumato
Founder & Chief Executive Officer, Driveitaway

Simon Boonen
Fintech Lead, ING

Lars Markull
Independent Consultant, Embedded Finance Review

Alvina Lachman-Miller
Senior Product Manager, Rail Delivery Group

Shalom Ben Or
Co-Founder & Chief Executive Officer, Avenews GT

Abhishek Gambhir
Chief of Staff to Chief Financial Officer & Head of Strategy, Curve

Rashee Pandey
Head of Membership and Growth, Innovate Finance

John Pyall
Head of Underwriting and Product, Great Lakes Insurance

Wasim Mushtaq
Former Transformation Lead, Financial Markets, Standard Chartered

Steve Whiting
Payments Technology, Soldo

Meghna Mukerjee
Strategic Advisor, Wealth Management, Aite-Novarica Group

Dharmesh Mistry
Chief Executive Officer, AskHomey

Henry Newby
Partnerships Director, Superscript

Zilvinas Bareisis
Head of Retail Banking Research, Celent

Richard Maton
Director, Aperio Strategy

Paul Loberman
Senior Consultant, May Business Consulting

Brendan Gilmore
Managing Director - Banking & Fintech Consultant, BPG Strategy

Briony Krikorian - Slade
Principal Payments, UK Finance

Chirag Shah
Founder & Chief Executive Officer, Nucleus Commercial Finance

Lawrence Gilioli
Founder & Chief Executive Officer, Lenderwize

Steve Rogers
Advisor/Chief Product Officer, Lifeed

Tatiana Botskina
Founder, MintyCode DAO

Ruba Aramouny
Chief Marketing Officer, Femna Health

Prajval Dsilva
Head of Special Projects, Allica Bank

Carolina Ramirez
Vice President of Marketing, FreeMove

Gianfranco Cuzziol
Avon International CRM & Personalisation Lead, Natura & Co

Susannah Simmons
The Software Adoption Doctor, Productivit

Elena Grigoras
Product Management & Growth Strategy, Laerdal Medical

Nora Law
Founder & Director, CEX Limited

Koba Kurdadze
Founder & CEO, unipay.com

Ellie Sutton
Director, Veriteer

John Sills
Managing Partner, The Foundation Growth Consultancy

Luisa Milbank
Omnichannel Retail Consultant, ex-Sainsbury's & M&S

Sagi Avitan
Co-Founder & CEO, Paylow

Dragos Gal
Head of Enterprise Integrations & Partnerships, Visitor Analytics

Giovanna Melfi
Founder & CEO, Verba Communications

Alexandra Rico-Lloyd
Founder, Bike Club

Andrew Samu
Editor, DisruptionBanking

Gary Cassidy
Independent, Ex Net a Porter

Rob Chandler
Head of Data Analytics for EMEA, Ogilvy

2023 Sponsors

ROCKSTAR SPONSORS:
• Finastra
• Marqeta
• Fintech OS
• Ping Identy
• Enfuce
• Open Payd
• Keyless