Wed Jul 3 HKT (over 2 years ago)
In your timezone (EST): Wed Jul 3 12:00am - Wed Jul 3 12:00am
Following last year’s event, the 2018 edition has continued to support the financial services industry in defining a sustainable strategy for improving the customer experience. The one day programme showcased two panel discussions, many different case studies and many insightful presentation on how technology and digitalisation will transform the customer experience.
The 2019 programme will come back with new case studies and interactive sessions to keep helping the industry embrace innovation to achieve higher customer experience, while the subsequent Awards will celebrate once again the true success stories for excellent customer engagement.