Customer Experience in Financial Services Virtual 2021 - Arena | Arena International Events Group | 21 October 2021 | Virtual Event
Venue
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| Event Date |
Thu Oct 21 UTC (about 3 years ago)
In your timezone (EST): Thu Oct 21 4:00am - Thu Oct 21 12:45pm |
| Location | Virtual Event |
| Region | All |
Details
Arena International is delighted to launch the inaugural Customer Experience in Financial Services conference, arriving on screens as a virtual experience for 2021. Building upon key themes across our financial services portfolio, the event will offer a dedicated space to explore next-level thinking and innovation transforming how the sector delivers excellence in client service.
With expert speakers from the leading global financial institutions, attendees will gain exclusive insight into the exciting initiatives in customer-centric transformation and digitalisation. With presentations and panel discussions on FinTech partnerships, Big Data, customer journeys, digital banking, and more, the day is an unmissable opportunity for financial services professionals to stay on top of the latest advancements in the industry.
Speakers
2021 Speakers
Ranila Ravi-Burslem
SME Solutions Director, Corporate, UK Insurance, Aviva
Anthony Flack
Head of Digital Delivery, Santander
Daniel Globerson
Head of Bank of API’s, NatWest
Stephanie Pelsmakers
Customer Experience Lead Netherlands & Belgium, ING
Benoit Strek
Program Director - Artificial Intelligence, BNP Paribas
Sandra Lam
Senior Vice President, Innovation Catalyst and Fintech Partnership Lead, Citi
Subir Chandra
Head of Data and Digital, C&EX, Finance Governance, CBO and T&O COO, DBS Bank
Marina Kalinina
User Experience Lead, Allianz Deutschland AG
Geraldine Maringo
Chief Product Owner - Engagement Platform, Nationwide Building Society
Francis Rodrigues
SVP- E-Commerce and Digital Marketing, HDFCLife
Stephen Walker
Lead Analyst, Thematic & Fintech Research, GlobalData
Vinícius Zamperlini
Head of Cloud Customer Experience, ING
Frank Burnett-Alleyne
Director, Banking and Financial Services, Artificial Solutions
Nikhita Iyar
Head of Strategic Business Development, Moxtra
Stina Söderqvist
Sponsors & Partners
2021 Sponsors
HEADLINE SPONSOR:
• Boost.ai
DIAMOND SPONSORS:
• Moxtra
• Unblu
PLATINUM SPONSORS:
• Dreams
• Verint
GOLD SPONSORS:
• Backbase
• TIBCO
SILVER SPONSORS:
• Acquia
• Enate