Customer Experience & Technologies Summit 2018 (Gartner) | Gartner, Inc. | 24 May 2018 | Park Plaza County Hall, 200 Westminster Bridge Road, Lambeth, London SE1 7UT, UK

Customer Experience is at the top of every business’ priority list. It concerns the Chief Executive Officer to the Chief Marketing Officer and even the Chief Information Officer. Emerging technology, changing consumer needs and effective use of customer data are critical elements to ensuring your Cx Strategy is as powerful as possible in a competitive and digital landscape.

The 2018 Gartner Customer Experience & Technologies Summit is a must-attend event for those looking to redefine their Cx strategy to win customers faster and drive commercial success.

2018 Speakers

KEYNOTES:

Kate Ancketill
Founder & Chief Executive Officer, Gdr Creative Intelligence

Ed Thompson
Vice President Distinguishes Analyst, Gartner

Steven Van Belleghem
Author and Thought Leader

FEATURED:

Jim Davies
Research Director, Gartner

Olive Huang
Research Vice President, Gartner

ANALYSTS & SPEAKERS:

Gene Alvarez
Managing Vice President, Gartner

Belinda Babin
New Client Engagement Specialist, Gartner

Stephanie Bagdassarian
Research Director, Gartner

Frank Buytendijk
Vice President & Fellow, Gartner

James Carola
Vice President, Gartner

Jessica Ekholm
Research Vice President, Gartner

Ilona Hansen
Research Director, Gartner

Jim Hare
Research Vice President, Gartner

Gareth Herschel
Research Vice President, Gartner

Janelle B. Hill
Vice President Distinguished Analyst, Gartner

Mike Lowndes
Research Director, Gartner

Mick MacComascaigh
Research Vice President, Gartner

Brian Manusama
Research Director, Gartner

Michael Maziarka
Research Director, Gartner

Anthony Mullen
Research Director, Gartner

Gene Phifer
Vice President Distinguished Analyst, Gartner

Marty Resnick
Research Director, Gartner

Lori Robinson
Research Vice President, Gartner

Don Scheibenreif
Vice President Distinguished Analyst, Gartner

Peter Van Den Broeke
Sales Speacialist, Gartner

Bart Willemsen
Research Director, Gartner

EXHIBITORS:
• Vonage Business
• Pega
• Medallia
• Qualtrics Experience Management
• Matrix Cx
• ServiceNow
• Avaya
• Verint
• SalesForce
• BloomReach
• Reply
• Oracle

PREMIER:
• BloomReach
• Reply
• SalesForce
• Vonage Business

PLATINUM:
• Avaya
• Maritz Cx
• Medallia
• Oracle
• Pega
• Qualtrics
• ServiceNow
• Verint

SILVER:
• Axim
• Cincom
• Communisis
• Confirmit
• eGain
• ElasticPath
• Glance
• Kantar Tns
• NewVoiceMedia
• Nice
• Quadient
• Serenova
• Thunder Head
• Transversdal
• Zoho