Customer Success Festival APAC 2021 | Customer Success Collective | 26 October 2021 | Live

Driving revenue growth with customer success

20+ leading customer success powerhouses.
20+ hours’ worth of action-led presentations.
2 jam-packed days.

What will your learn?
• Driving revenue growth with customer success
• Customer onboarding best practices
• Customer engagement strategy and metrics
• How to scale customer success
• Aligning sales & marketing and customer success
• Customer success strategy design and planning

2021 Speakers

Sarah Li
Head of Customer Success & Marketing, DHgate.com

Arun Kumar
Head of Renewals and Customer Success, JAPAC, NetApp

Shalaka Verma
Director, Customer Success, Modern Work, Microsoft

Guru Bhat
VP, Customer Success Platform, PayPal

Joseph Latteri
Managing Director, Customer Success, Meltwater

Andrea Greco
Head of Customer Success, Easyship

Jovana Djapa
Director, Customer Success, Blue Prism

Lisa Nguyen
Head of Customer Success, Zyllem

Leanna Lewis
Senior Customer Success Manager, APAC, MongoDB

Briany Kalms
Director, Customer Success, Envato

Rahul Gokhale
Senior Customer Success Manager, APAC, Microsoft

Bassam Khoreich
Senior Customer Success Manager APJ, VMware

Paranthaman Chinniah
Head of Customer Success, Zeemart

Erik Borreson
General Manager APAC, Customer Success, aPriori Technologies

Ryan Yuan
Event Manager, Customer Success Collective

Lawrence Ang
Customer Success Manager, Financial Times

Akanksha Seth
Team Lead, Customer Success, Cloudflare

Sangeeta Prakash
Customer Success Principle, Transport, Logistics and Automotive, AMEA, BT

Dilip Nair
Director, Customer Success, Anaplan

Shishir Kapoor
Director, Customer Success, PeopleStrong

Niki Clarke-Crossman
Director, Customer Success, APAC, Datadog

2021 Supporters

• PLA
• Product Marketing Alliance
• SEC
• Future of SaaS