CX Exchange for Banking, Financial Services and Insurance 2022 | IQPC Exchange | 21 February 2022 | Hilton London Syon Park, Park Rd, Isleworth TW8 8JF, UK
Venue
Hilton London Syon Park
Hilton London Syon Park, Park Rd, Isleworth TW8 8JF, UK
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| Event Date |
Tue Feb 22 GMT - Wed Feb 23 GMT (almost 3 years ago)
In your timezone (EST): Mon Feb 21 7:00pm - Tue Feb 22 7:00pm |
| Location |
Hilton London Syon Park
Park Rd, Isleworth TW8 8JF, UK |
| Region | EMEA |
Details
The UK’s leading invitation-only meeting for senior CX decision-makers and best in breed solution providers, returns to the Hilton Syon Park for its 10th anniversary.
Uncover what it means to show authentic customer-centric leadership and stay ahead, with this jam-packed program designed to help you respond to your top challenges through exclusive Keynote Presentations, thought-provoking Panel Discussions and a host of interactive discussions designed to delve deeper into the key issues Customer Experience leaders are facing today.
Join leading brands including HSBC, Nationwide, Bupa, Aviva and more as we design and build the future of the customer experience across the BFSI industry
Speakers
2022 Speakers
Geraldine Maringo
Chief Product Owner for the Future of Legendary Service, Nationwide Building Society
Simon Harrow
Chief Operating Officer, iGO4
Antreas Athanassopoulos
Deputy CEO & Group Chief Transformation Officer, Digital & Retail, Eurobank
Maninder Bahra Davies
Managing Director, Chief Control Officer. D&I lead for CCO, Barclays UK
Marion King
Director of Payments, NatWest
Tom Benfield
Head of Digital Service Performance, Lloyds Banking Group
Alexandra Foster
Director, Insurance, Wealth Management and Financial Services, BT Group
Andrew Clayton
Group Head of Customer Experinece, Close Brothers
James Elliott
Head of Customer & Commercial Experience, Bupa
Suzanne Scatliffe
Global Sustainability Director, AXA XL
Adam Ginty
Head of Marketing, Ahauz
Pamela Noakes
Purpose and ESG Director, Virgin Management
Rachel Whitaker
Head of Savings & Investments, Aviva
Keith Pearson
Head of Financial Services, EMEA, ServiceNow
Tali Shlomo
Inclusion and Diversity Consultant EMEA, Vice President, Swiss Re
Jennifer Mackey
Alumni Relations Manager, Birmingham Business School, University of Birmingham
Justyn Goodenough
Senior Account Manager, WalkMe
Megan Gallagher
Revenue Enablement Manager, WalkMe
Sponsors & Partners
2022 Sponsors
THINK TANKS INCLUDE:
• RingCentral
GOLD SPONSORS:
• GetFeedback by SurveyMonkey
• Medallia
SILVER PLUS SPONSORS:
• Blue Prism
• Coveo
• Optimizely
• Talkdesk
• WalkMe
SILVER SPONSORS:
• FICX
• Moxtra
• Glassbox
• Freshworks
• Genesys
• NICE
• Odigo
• Pindrop Security
• Qualtrics
• Quantum Metric
• Transmit Security
BRONZE PLUS SPONSOR:
• ServiceNow
BRONZE SPONSORS:
• Covalen
• Entropik Tech
• Messagepoint