CX for Financial Services Asia 2022 | Events 4 Sure | 1 June 2022 | Online

Customers’ expectation and needs are constantly changing, especially with the shift from traditional customer experience to digital customer experience due to the pandemic. To make a smooth transition from traditional to digital for the customers, financial services were forced to invest in technologies to provide high quality customer experience and to gain competitive edge.

Managing high customer expectations is never an easy task, especially in the post-pandemic errand financial services are still struggling to cope with it. To guarantee satisfaction to your customers, financial services will need explore methods to cater seamless and consistent customer experience across different platforms, with personalizing customer engagement.

Gathering Customer Leaders across the region to discuss ways to personalize your customer experience based on the evolving customer needs and to discuss the transforming of branches into “Branch of the Future” to improve customer experience in the midst of post-pandemic and the growth of technologies.

2022 Speaker

Veda Menon
Director – Sales, Uniphore

2022 Sponsor

• Uniphore