CX Innovation Digital Summit:driving Transformation for the Customer Experience 2023 | GDS Group | 7 March 2023 | TBA, America

Why you should attend
Connect with 70+ senior leaders for a curated agenda focused on tackling your current business critical challenges and driving industry forward. Our summits are designed to help you.

NEW CONNECTIONS
Build new connections with likeminded senior leaders

BUSINESS TRENDS
Stay current with emerging business trends

KEY TAKEAWAYS
Downloadable and actionable takeaways

NEW PARTNERSHIPS
Accelerate key projects through meaningful new partnerships

INSIGHTS
De-risk new project by gaining a broad range of insight

NEW TECHNOLOGIES
Understand the impact new technology can make

2023 Speakers

Amnah Ajmal
Executive Vice President, Market Development, EMEA, Mastercard

Sarah Roddis
Vice President Consumer Experience, United Healthcare

Peter Mullen
CMO, Interactions

Vik Murthy
Senior Director, Product Strategy, Asurion

Brindha Sridhar
Vice President of Consumer Experience Strategy, MetroPlusHealth

Avani Patel
Senior Director Strategic Growth and Corporate Development, Northwestern Mutual

Stuart Wagner
Chief Digital Transformation Officer, U.S. Air Force

Todd Unger
Chief Experience Officer, AMA

Lucretia Williams
Chief Strategist for Accessibility, Ford

Victor Udoewa
Chief Experience Officer, Chief Technical Officer and Service Design Lead, SBIR/STTR

RJ Sherman
Vice President, Customer Experience Strategy, Northwestern Mutual

Craig Nishizaki
Head of Business, UpTop

Robert Cadena
CEO and Founder, Lean Solutions Group

Bonnie Speck
Global Director Customer Experience, Schneider Electric

Usman Waheed
Chief Digital Experience Officer, UNFI

Dwight Moore
Sr. Director, Product Marketing, Customer Workflows, ServiceNow

Ian McCarthy
Chief Revenue Officer and Director of Strategic Alliances, Virsae

Madison Gooch
Director, Watson AI Applications and Solutions, Americas, IBM

Alan Boehme
Executive Advisor to the CEO for Future Technology, H&M

Aubrey Turner
Executive Advisor, Ping Identity

Ketty Trivedi
Chief Marketing Officer, Prudential Group Insurance

Vincent Washington
Vice President of CXM Best Practices Group, Sprinklr

Stacey Wagner
Chief Customer Experience Officer, Zappos.com

Mike McIver
Call Centric Business and Product Manager, Jabra GN

Bill Mauro
Director, Customer Experience, Banner Health

Michael Kropidlowski
SVP Global Marketing, Kore.ai

Kathy Azeez-Narain
Chief Digital Officer, Hoag

Gayle Ramsay
Head, Everyday Banking, Segment and Customer Growth, BMO Financial Group

Aaron Davis
Vice President, Technology, Expedia Group

2023 Sponsors

• IBM
• Sprinklr
• UpTop
• Lean Solutions Group
• Ping Identity
• Interactions
• Neuro ID
• Jabra GN
• ServiceNow