Debt Connection Symposium and Expo 2021 | Resource Management Services, Inc. | 21 September 2021 | Convention Center, Orange County Convention Center, Orlando, Florida

DCS2020 combines five distinct learning styles and experiences with more networking opportunities and specialty meetings than ever before in one venue – structured to maximize the educational focus of the event.

With collections, compliance and accountability as our educational focus, we take a fresh look at the operational decisions affecting our company’s goals, whether it impacts the protection of the consumer, the brand, or the company’s performance and continued existence. Success and achievement are a combination of knowledge, relationships and action. These principles will be examined throughout the conference.

This year, start the conference by connecting with Regulators and then we head straight into a presidential style Great Debate! You won’t want to miss five of the industry’s leading professionals debate the concepts of collection effectiveness and compliance. Yes, you can be effective and compliant too!

Also in the general session, plan to join our Fast Track presenters for their – “best idea” – “got to write this one down” concepts.

After a networking lunch in the exhibit hall, we return to the educational sessions, providing an update and understanding of what’s trending. There is something for everyone as topics include: Washington Update, Cred.

2021 Speakers

Kevin McCruden
Professional Speaker, Management Leadership, Motivation & Inspiration

Matt May
Professional Speaker, Take The Fear Out of Team Building

Geoff Woliner
Entertainer

Tim Gardner
Professional Speaker

Jennifer Watson
Professional Speaker, Mindset/Mental Edge Mastery, High Performance in any environment + consistent IMPACT

Chuck Gallagher
Professional Speaker

Pat Landaker

Jan Canty, Ph.D.
Professional Speaker, Grief After A Homicide

Sarah Centrella
Keynote Speaker, From Dream to Reality-How to make your dreams happen

Industrial Rhythm
Entertainer

Chad Austin
Professional Speaker, Get Out Of Your Own Way & Fit Fitness In Your Life.

Aaron Golub
Professional Speaker

Janice Burt
Professional Speaker, Becoming the Highest Version of Ourselves

Richard Yonck
Keynote Speaker, Automation, Employment and the Future of the Workplace

Jeff McManus
Professional Speaker

David Goldwich
Professional Speaker, Rewrite your inner story

Matt Booth
Professional Speaker

Marc Haine
Keynote Speaker, Customer, Employee and Member Experience Design.

Arnold Sanow
Professional Speaker, Get with Anyone, Anytime, Anywhere - Build Rapport, Relationships, Connect

Dr. Miriam Reiss
Professional Speaker

Drixx Exchange
Crytocurrency

Dr. Larry Edmonds
Keynote Speaker, "JEDI Principles (Justice, Equity, Diversity, and Inclusion): Diversity is Beyond Black and White"

Aaron Norris
Industry Speaker, Data Driven Real Estate

Tim Reynolds
Workshop Facilitator, Hard Conversations for Avoiders

Tiffany Lengyel
Speaker Bureau

Timothy Seeley
Keynote Speaker, Organizational Culture

Tony Womack
Athletes, Coaches, Execs, Andecdotal Baseball Stories

Dave Winfield
Athletes, Coaches, Execs, Your Winning Game Plan

Mookie Wilson
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Matt Williams
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Bobby Valentine
Athletes, Coaches, Execs, Professional and Business Development Strategies

Joe Torre
Athletes, Coaches, Execs, Peak Performance

Frank Tanana
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Darryl Strawberry
Athletes, Coaches, Execs, Overcoming Adversity

John Smoltz
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Mike Schmidt
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Curt Schilling
Athletes, Coaches, Execs, Overcoming Adversity

Steve Sax
Athletes, Coaches, Execs, Changing your Mindset

Bret Saberhagen
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Cal Ripken Jr
Athletes, Coaches, Execs, Keys to Perseverance

Harold Reynolds
Athletes, Coaches, Execs, Inspiration

Willie Randolph
Athletes, Coaches, Execs, Developing a Winning Culture

Jim Palmer
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Dale Murphy
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Jim Morris
Athletes, Coaches, Execs, Overcoming Adversity

Tim McCarver
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Al Leiter
Athletes, Coaches, Execs, Philanthropy

Barry Larkin
Athletes, Coaches, Execs, Importance of a Higher Education

Tony La Russa
Athletes, Coaches, Execs, Leading and Managing Change

John Kruk
Athletes, Coaches, Execs, Overcoming Adversity

Jim Kaat
Athletes, Coaches, Execs, Anecdotal and Humorous Baseball Stories

David Justice
Athletes, Coaches, Execs, Developing a Winning Attitude

Brian Jordan
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Tommy John
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Ferguson Jenkins
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Bo Jackson
Athletes, Coaches, Execs, Finding Success Outside your Co

Ken Griffey Sr.
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Shawn Green
Athletes, Coaches, Execs, Business Success

Doug Glanville
Professional Speaker, Importance of Higher Education

Cito Gaston
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Steve Garvey
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Tom Grandy
Professional Speaker, Fifteen Things All Successful Companies Have In Common

Brian Holman
Athletes, Coaches, Execs, Endurance and Perseverance

David Eckstein
Athletes, Coaches, Execs, Motivation

Dave Dravecky
Athletes, Coaches, Execs, Encouragement through adversity

Bucky Dent
Athletes, Coaches, Execs, Philanthropy

Ryan Dempster
Athletes, Coaches, Execs, Philanthropy

Andre Dawson
Athletes, Coaches, Execs, Philanthropy and Community Service

Eric Davis
Professional Speaker, Overcoming Adversity

Will Clark
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Sean Casey
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Joe Carter
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Rod Carew
Professional Speaker, Discipline and Determination

Al Bumbry
Athletes, Coaches, Execs, Personal Growth

Lou Brock
Athletes, Coaches, Execs, Overcoming Adversity

Bill Bray
Athletes, Coaches, Execs, The Art of Negotiating
Mike Bordick
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Bob Boone
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Andy Benes
Athletes, Coaches, Execs, Overcoming Addiction

Johnny Bench
Athletes, Coaches, Execs, The Vowels of Success

Billy Bean
Athletes, Coaches, Execs, Overcoming Adversity

Len Barker
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Sal Bando
Athletes, Coaches, Execs, Developing a Winning Culture Milwaukee

Alan Ashby
Athletes, Coaches, Execs, Anecdotal Baseball Stories

Ruben Amaro, Jr.
Athletes, Coaches, Execs, Inspiration and Motivation

Rod Allen
Athletes, Coaches, Execs, Motivation

Jim Abbott
Athletes, Coaches, Execs, Motivation

Trish Jenkins
Keynote Speaker, Your Resilience X-Factor

Adam Greenberg
Athletes, Coaches, Execs, Overcoming Adversity

Donisia Forrester
Professional Speaker, Overcoming Stinking Thinking

Anil Gupta
Keynote Speaker, HAPPINESS FORMULA - Anil shares his formula.

JT Kostman, PhD
Keynote Speaker, Artificial Intelligence

Joel Hilchey
Keynote Speaker, Suddenly Unstuck: The Art of Making Change Fun

Jerome Mayne
Keynote Speaker, Fraud Eden Prairie

Juanita McDowell
Professional Speaker, Motivation - Get Sticky Goal Setting

David Moore
Professional Speaker, Become a Leader Worth Following

Debra Jason
Keynote Speaker, So You're On LinkedIn. Now What?

David Grossman
Keynote Speaker, Leadership Skills

Robin Joy Meyers
Keynote Speaker, Science of Loneliness and Isolation

Jeff Scanlan
Keynote Speaker, Achieving more of your goals

Johnnie Lloyd
Keynote Speaker, Focus - People - Communication

Leisa Reid
Professional Speaker, Creating a Winning Mindset

Ari Gunzburg
Keynote Speaker, GREATNESS Within: 5 Keys To Excellence

Sharon Alston
Keynote Speaker, Empowerment Hackensack
Brian Wagner
Keynote Speaker, Leadership

Scott Mautz
Keynote Speaker, The Secret to High-Performing Organizations

Aleasa Word
Keynote Speaker, I Am The Storm

Iva Schubart
Keynote Speaker, Breaking your habit

Sean Swarner
Keynote Speaker, Tragedy to Triumph Castle Rock

Tyrone Holmes
Keynote Speaker, Unconscious Bias

Charlie Batch
Keynote Speaker, Expect Your Best: Be Ready, Be Resilient, Be the Pro

Bart Gragg
Professional Speaker, Ithaca

Andre Norman
Keynote Speaker, Social Justice

Robin Sacks
Keynote Speaker, Confidence

Mike Evans
Keynote Speaker, The Age of Disruption | Thrive and Excel in the New World of Work

Josh Prigge
Keynote Speaker, Sustainable Business

Jerry Fletcher
Keynote Speaker, 30-Second marketing

Jan Spence
Keynote Speaker, Leadership

Frank Kitchen
Keynote Speaker, Leadership

John H. Brennan
Workshop Facilitator, Emotional intelligence in Customer experience

Candice Gottlieb-Clark
Keynote Speaker, Team Building and Group Facilitation

Lisa Wessan, LICSW
Keynote Speaker, Mindfulness and Emotion Regulation

Dean Savoca, M.Ed., BCC, CSP
Keynote Speaker, A Better Way to Great

Michael Hill
Workshop Facilitator, Improving Employee Performance

Damian Mason
Keynote Speaker, Do Business Better Phoenix

Sir Charles Cary
Keynote Speaker, Radiate the Brain & Change the Game

Megan Driscoll
Keynote Speaker, Living a Life of Meaning and Purpose

Nomi Bachar
Keynote Speaker, Leadership

J Israel Greene
Keynote Speaker, Building an Innovative Culture

John Sileo
Keynote Speaker, Cyber Security

Carlos Hidalgo
Keynote Speaker, Finding Happiness by Redefining Success

Laurie Brown
Keynote Speaker, Communication Skills

Theresa Worthy
Keynote Speaker, Your Story is the key to Resilience

Marc Griffiths
Keynote Speaker, Reach for the Stars!

Brian Ahearn
Keynote Speaker, How to Influence PEOPLE

Emilie Sydney-Smith
Industry Speaker, How to Emulate the World's Fastest Growing Companies

Katie Mares
Keynote Speaker, Perception is their Reality; How to Create a Personalized Five-Star Experience

Linda Nazareth
Keynote Speaker, Economic Outlook

Mark C. Perna
Keynote Speaker, Answering Why: Unleashing Passion, Purpose, and Performance in Younger Generations

Harry Paul
Keynote Speaker, Customer Experience

Ari Schonbrun
Keynote Speaker, Miracles & Fate on 78 - A 9/11 Story of Inspiration

Brenda Viola
Professional Speaker, Avoiding Burnout and Finding Joy (Again)

Breeda Miller
Keynote Speaker, Take a Break Before You Break

Naomi Bareket
Keynote Speaker, Bring Enthusiasm to Business

Kevin Wayne Johnson
Professional Speaker, Leadership development

Showaib Akhtar
Keynote Speaker keynote - 1

Leah Donti, CPA, CMA, MBA
Seminar Leader, Data Analytics - Big Data

Helene Segura, M.A. Ed., CPO®
Keynote Speaker, Plug Time Leaks, Improve Personal Productivity

Orna Drawas
Keynote Speaker, Perform Like a Rock Star and Still Have Time for Lunch

Keynote Speaker Focus - People - Communication

Leisa Reid
Professional Speaker, Creating a Winning Mindset

Ari Gunzburg
Keynote Speaker, GREATNESS Within: 5 Keys To Excellence

Sharon Alston
Keynote Speaker, Empowerment Hackensack

Brian Wagner
Keynote Speaker, Leadership

Scott Mautz
Keynote Speaker, The Secret to High-Performing Organizations

Aleasa Word
Keynote Speaker, I Am The Storm

Iva Schubart
Keynote Speaker, Breaking your habit

Sean Swarner
Keynote Speaker, Tragedy to Triumph Castle Rock

Doc. PEACE
Keynote Speaker, Doc.PEACE of Mind Method

Tyrone Holmes
Keynote Speaker, Unconscious Bias

Charlie Batch
Keynote Speaker, Expect Your Best: Be Ready, Be Resilient, Be the Pro

Bart Gragg
Professional Speaker

Andre Norman
Keynote Speaker, Social Justice

Robin Sacks
Keynote Speaker, Confidence

Mike Evans
Keynote Speaker, The Age of Disruption | Thrive and Excel in the New World of Work

Josh Prigge
Keynote Speaker, Sustainable Business

Jerry Fletcher
Keynote Speaker, 0-Second marketing

Jan Spence
Keynote Speaker, Leadership

Frank Kitchen
Keynote Speaker, Leadership

John H. Brennan
Workshop Facilitator, Emotional intelligence in Customer experience

Candice Gottlieb-Clark
Keynote Speaker, Team Building and Group Facilitation

Lisa Wessan, LICSW
Keynote Speaker, Mindfulness and Emotion Regulation

Dean Savoca, M.Ed., BCC, CSP
Keynote Speaker, A Better Way to Great

Michael Hill
Workshop Facilitator, Improving Employee Performance

Damian Mason
Keynote Speaker, Do Business Better Phoenix

Sir Charles Cary
Keynote Speaker, Radiate the Brain & Change the Game Forestville

Megan Driscoll
Keynote Speaker, Living a Life of Meaning and Purpose

Nomi Bachar
Keynote Speaker, Leadership

J Israel Greene
Keynote Speaker, Building an Innovative Culture
John Sileo
Keynote Speaker, Cyber Security

Carlos Hidalgo
Keynote Speaker, Finding Happiness by Redefining Success
Laurie Brown
Keynote Speaker, Communication Skills

Theresa Worthy
Keynote Speaker, Your Story is the key to Resilience

Marc Griffiths
Keynote Speaker, Reach for the Stars!

Brian Ahearn
Keynote Speaker, How to Influence PEOPLE

Emilie Sydney-Smith
Industry Speaker, How to Emulate the World's Fastest Growing Companies

Katie Mares
Keynote Speaker, Perception is their Reality; How to Create a Personalized Five-Star Experience

Linda Nazareth
Keynote Speaker, Economic Outlook

Mark C. Perna
Keynote Speaker, Answering Why: Unleashing Passion, Purpose, and Performance in Younger Generations

Harry Paul
Keynote Speaker, Customer Experience

Ari Schonbrun
Keynote Speaker, Miracles & Fate on 78 - A 9/11 Story of Inspiration

Brenda Viola
Professional Speaker, Avoiding Burnout and Finding Joy (Again)

Breeda Miller
Keynote Speaker, Take a Break Before You Break

Naomi Bareket
Keynote Speaker, Bring Enthusiasm to Business

Kevin Wayne Johnson
Professional Speaker, Leadership Development

Showaib Akhtar
Keynote Speaker, Keynote - 1

Leah Donti
CPA, CMA, MBA, Seminar Leader, Data Analytics - Big Data

Helene Segura, M.A. Ed., CPO®
Keynote Speaker, Plug Time Leaks, Improve Personal Productivity

Orna Drawas
Keynote Speaker, Perform Like a Rock Star and Still Have Time for Lunch