Designing for Impact: Service Design Principles for the Digital Age 2024 | Livestorm | 30 January 2024 | Webinar
Venue
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| Event Date |
Wed Jan 31 UTC (11 months ago)
In your timezone (EST): Tue Jan 30 7:00pm - Tue Jan 30 7:00pm |
| Location | Webinar |
| Region | All |
Details
This webinar focuses on the principles of service design in the context of today’s digital-centric world. Participants will learn about designing user-centric services that enhance customer experience and engagement. The session will include case studies demonstrating effective service design in action and tips for integrating digital tools to improve service delivery.
Key Takeaways:
• Techniques for creating user-centric service designs.
• The role of digital tools in enhancing service delivery.
• Case studies of effective service design in various industries
Speakers
2024 Speakers
Andrew Morris
Moderator & Producer, IRM UK