Digiday Retail Forum: Direct-to-Consumer 2019 | Digiday Media | 21 March 2019 | Convene, 730 3rd Ave, New York, NY 10017, USA

Retail is going direct. Digitally native brands have shaped a new entry method into the industry: Cut out the third party retailers, gather as much customer data as you can online, then use those insights to make better decisions about store openings and partnerships. Knowing more about your customers is more important than ever before, and that’s true whether brands were born direct-to-consumer or not.

As the DTC space looks to scale, traditional brands have to adopt new strategies to get a tighter grip on customer data in response. And for every brand, it’s time to move: The direct evolution is quickly forcing retailers to adjust to new consumer expectations for customer service, personalization, in-store experiences and more.

2019 Speakers

Pooja Agarwal
Vp Of Operations, Birchbox

Andrea Blieden
U.s. General Manager, The Body Shop

Matt Breuer
Head Of Growth, Buffy

Matt Carrington
Vp Marketing, Framebridge

Luke Droulez
Cmo, Parachute

Charlotte Duleyrie
Vp Of Brand Marketing, Daily Harvest

Will Flaherty
Vp Growth, Ro

Deepa Gandhi
Co-founder & Coo, Dagne Dover

Seth Goldman
Ceo, Urban Stems

Andrea Hippeau
Principal, Lerer Hippeau

Sophie Kahn
Co-founder, Aurate

Todd Kane
Vp Of Growth, Bark

Matt Knapp
Vp Creative, Executive Creative Director, Dollar Shave Club

Shane Pittson
Head Of Marketing, Quip

Josh Wolff
Vp Custome, Thirdlove

2019 Partners

• Chatkit