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Event Date Tue Jun 22 EDT - Thu Jun 24 EDT (7 months ago)
Location Online
Region Americas

The global disruption of the past year has led to a significant shift in buying habits, and many carriers are re-assessing their distribution strategies in order to respond to new digital-first customer demands in order to gain a competitive edge in a rapidly changing market.

This roundtable, held in association with Smart Communications, will bring together senior experts in customer experience, digital, innovation, transformation, and strategy from insurance carriers to explore how digital acceleration, new technologies and the opportunities of D2C models are shaking up traditional distribution structures, and how insurers are overcoming digital deficits in order to provide excellent customer experiences in a new ‘digital-first’ normal.


2021 Speakers

Ruth Fisk
VP, Insurance Marketing, Smart Communications