Digital Financial Services 2017 | International Quality & Productivity Center | 15 August 2017 | Novotel Sydney Central, 169 179 Thomas Street Sydney NSW 2000 Australia

Venue
Novotel Sydney Central
Novotel Sydney Central, 169 179 Thomas Street Sydney NSW 2000 Australia

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Learn more
Event Date Tue Aug 15 HKT - Wed Aug 16 HKT (over 7 years ago)
In your timezone (EST): Tue Aug 15 12:00am - Wed Aug 16 12:00am
Location Novotel Sydney Central
169 179 Thomas Street Sydney NSW 2000 Australia
Region APAC
Details

With intensifying landscape competition and the ease of service transference in the market, customer centricity and personalized digital service delivery has taken center stage.

But financial institutions are yet to deliver on customer expectations with areas of friction across the customer’s digital journey, hence resulting in a 70-90% abandon rate on new digital products and services. Additionally, various emerging digital initiatives are being slowed down with regulatory and compliance hurdles that prevent innovative programs from developing.

Speakers

Adam Camillo
Head of Digital and Innovation
AMP Capital

Jenny Williams
Chief Marketing Officer
HCF

Peter Fletcher-Dobson
Digital Advisor
Kiwibank

Simon Clarke
Executive Manager – Digital Planning
Suncorp Group

Rocky Scopelliti
Global Industry Executive – Banking, Finance & Insurance
Telstra

Jason Andriessen
Chief Customer Officer
StatePlus

Matthew Tinker
Head of Innovation
Pepper Financial Services Group

Dan Taylor
General Manager, Innovation
Tal Group

Atul Narang
Founder and CIO
HashChing

Peter Hutchins
Senior Product Manager
Tyro

Mark Fordtree
CEO
Ignition Wealth