Digital Insurance Summit 2024 - Europe | Worldwide Business Research (WBR) | 6 February 2024 | The Hurlingham Club, Hurlingham Club, Ranelagh Gardens, London SW6 3PR, UK

The common denominator for every insurer in Europe, regardless of location, is the customer experience.

Join your peers from other leading retail, life, and health insurers to create action plans for:

• Capturing and retaining customers with better experiences across all channels without compromising on risk and cost
• Setting your product development teams up for success in reimagining old products and creating new ones to bridge the widening protection gap
• Navigating the challenges and opportunities of the open and embedded insurance landscape
• Leveraging new technologies, migrating away from legacy tech, and securing rapid ROI from generative AI across all key functions

2024 Speakers

Steven Zuanella
Group Chief Digital & Innovation Officer, Generali

Roland Scharrer
Group Chief Data & Emerging Technology Officer, AXA

Ian Kershaw
Head of Claims, Zego

Massimo Carassinu
Digital Transformation Director, Swiss Re

Norberto Odorico
Chief Claims Officer, UnipolSai Assicurazioni

Pedro Tavares Silva
Deputy Director for Machine Learning Automation/MLOps, MAPFRE Tech

Tanju Arslan
Chief Digital & Information Officer, Bupa UK

Burkhard Oppenberg
Chief Information Officer, Gothaer

Claire Charlton
Head of Household Claims, Admiral Group

Elke Meschzan
Group Claims Officer, Helvetia Versicherungen Schweiz

Andrew Fairclough
Global Head of Claims Operational Excellence, Zurich Insurance

Phillippe Knepfler
Head of Business Development, Chief Innovation Officer, Covéa Affinity

Rosie Denée
Head of Lloyd's Lab Accelerator, Lloyd's

Dean Witherington
Retail Claims Director, AXA UK

Marat Nevretdinov
Managing Director, HDI Embedded

Annarita Roscino
Group Claims Data & Insight Leader, Zurich Insurance

Carl Faulkner
Head of Digital for Europe, Liberty Global Specialty Markets

Danilo Raponi
Group Head of Innovation, Generali

Mario Ricco
Group Head of Claims, Generali

James Russell
Head of Claims Transformation, esure

Joachim Zäch
Head of Property Claims, Allianz

Tracy Sheldon
Head of Continuous Improvement, Ageas UK

Richard Boyd
Head of Product - Digital Claims, Lloyds

Zoe Woods
Claims Improvement Manager, Lloyds

Sten Saar
CEO, Zego

Darren Underhill
Head of Claims Transformation, Munich Re

Matt Walton
Head of User Experience Design, Direct Line Group

Goh Hirose
Head of Digital Acceleration, BNP Paribas Cardif

Bessem Ayari
Head of Innovation Strategy & Scouting, ERGO Group AG

Dr Jonas Lorson
Managing Director, R+V Service Center, R+V Versicherung

Eric Alexandre Pulido Perrault
Global Head Deal Steering & Offer, AXA

Stephen Taylor
Head of Distribution SME & Corporate Partner, Allianz Insurance

Elliot Gradwell
Commercial Director, Assurant Europe

Christopher Moore
Head of ibott, Apollo

John Pyall
Head of Underwriting & Product, Greal Lakes Assurance SE (Munich Re)

Emmanuele Colonnella
Innovation Lead, Generali

André Zuraikat
Head of International Claims, AXA

Matthew Taylor
Head of Data Partnerships, Hastings Direct

Ed Gaze
CEO & Co-Founder, Innovative Risk Labs

Daniel Severin
Head of Insurance, Bolt

Adam Hofmann
Founder, NIMBLR

Network
David Clamp
Founder & Chair, The Camelot Network

Matt Scott
Co-Founder, Insurance Data Lab

2024 Sponsor

• Appian