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Digital transformation is an integration of various digital technologies (such as AI, RPA, Blockchain, Cloud Computing, IoT and more) into all areas of business, fundamentally changing how you operate and deliver value to customers.
Digital Transformation is once in a lifetime technology shift journey of strategically planned organizational change. It starts by empowering our teams with new methods to create a highly responsive strategy and fearless culture of innovation.
What are the benefits of Digital Transformation in banks?
Successful digital transformation does not come from implementing new technologies but from transforming your organization to take advantage of the possibilities that new technologies hand over.
• Business efficiency
Not only do digital platforms improve interaction with customers and deliver their needs quickly; they also provide methods for making internal functions more efficient.
• Cost savings
One of the keys for banks to cut costs is automated application that replace redundant manual, which further improves workflow.
• Increased Accuracy
By simplifying the verification process, it’s easier to implement IT solutions with business software, leading to more accurate accounting. Financial accuracy is crucial for banks to comply with government regulations.
• Improved Competitiveness
Digital solutions help in managing marketing lists, allowing banks to reach broader markets and build closer relationships with tech savvy consumers.
• Customer Assurance
Digital Transformation helps organizations in Big Data by managing large amounts of customer information to generate a more individualistic and personalized service, which favors loyalty.
• Greater Agility
The use of automation can speed up external and internal processes, both of which can improve customer satisfaction and empower them with personal finance education, financial services, and financial products.
• Enhanced Security
Diving beyond digital transformation into the realm of disruption, the adoption of blockchain into banking will revolutionize payments, identity, and security.
MD, Global Head of Product, GTS
Head of Innovation and Receivables, Payment services and GLCM technology
ED, Analytics & Digital Marketing Transformation, Group Technology & Operations
SVP & Head of Digital Business
Deputy Managing Director
President & Chief Digital Officer
Digital Transformation & Change Leader
Chief Technology Officer
Assistant Vice President-Emerging Technology and Cyber Security Group Technology Risk Management
MD, Global Head AI, Ecosystems and Open Banking
Executive Director, Head, Technology - Automation, Data Analytics & AI/ML
Steven WONG Weng Leong
Chief Digital & Global Banking Strategist
Yudhi Dwi Cahyono
Senior Manager of Digital Bank Development
Global Head of CX, Senior Managing Director
Executive Director, Head of Payment Platform & Partner Solutions Digital Payments Group
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