Digital Travel Summit EU 2019 | Worldwide Business Research (WBR) | 25 June 2019 | Twickenham Stadium, Whitton Rd, Twickenham TW2 7BA, UK

With rising customer expectations, the need for personalised experiences and the constant wave of digital innovations, it is now more important than ever that you invest in digital to remain competitive.

Only at Digital Travel you will meet 300+ travel innovators from Europe's most progressive travel retailers, openly sharing their practical insights on the do’s and don’ts to help you power innovative omni-channel customer experiences, leverage advanced data analytics and gain deeper customer insights.

2019 Speakers

Dara Brady
Digital Director, RyanAir

Simon Separghan
Head of Customer Contact, RBS

John Leighton
Head of Customer Service, Easyjet

Rufino Pérez Fernández
Chief Operations Officer and Global Transformation Leader, NH Hotel Group

Daniel Reed
Vice President of Merchandising, Expedia

Alessandra Di Lorenzo
Chief Executive Officer, Forward, lastminute.com’s media company

Spencer Lee
Chief Executive Officer, AirAsia BIG and Travel360, AirAsia

Kamil Jagodzinski
Chief Customer Officer, Kiwi.com

Amro Khoudeir
Director of Digital & Distribution, Mövenpick Hotels

Kelly McConville
Head of Content & Social Media, Uber

Amanda L. Johnson
Director, Media & Digital Marketing, Herschend Family Entertainment Corporation

Gilles Delattre
Vice President Digital Transformation Office, Luxair

Takafumi Maruyama
Director Web Sales, Japan Airlines

Erik-Jan Ginjaar
Managing Director, Postillion Hotels Nederland

Frippe Stenberg
Vice President Brands, Customer Journey, Digital Development and Innovation, Scandic Hotels

Diane Magers
Chief Executive Officer, Customer Experience Professional Association

Christoph von Bülow
Chief Operating Officer, HolidayPirates Group

Mark Struik
Commercial Director, Postillion Hotels Nederland

Cathy Thomson
Global Head of Customer Experience, Hostelworld

Santiago Garcia Solimei
Global Director of Social Media, Meliá Hotels International

Thierry Guiraudios
Vice President, New Technology & Disruption, Louvre Hotels

Andy Mallinson
Managing Director, EMEA, Stackla

Finnbar Cornwall
Industry Head, Google

Sam Tatam
Behavioural Strategy Director, Ogilivy

Ali Busacca
Travel Product Marketing EMEA, Facebook & Instagram

Pedro Anderson
Chief Executive Officer, Winding Tree

Isha Mehla
Product Owner, Travix

Vladimir Ceric
Senior Business Operation Manager, Checkmybus.com

Jose Luis Aranda
Global Digital Marketing Director, Meliá Hotels

Derek Liddy
Head of Digital Marketing, Aer Lingus

Gregory Baillet
Head of Product, Brussels Airline

Anna Zeng
Director of Mobile Product, Marriott International & Starwood Hotels

Ajit Waghe
Head of Loyalty Operations & Partnerships, Oman Air

Marco Ottaviani
Head of CRM and Customer Activation, MSC Cruises

Alessandro Casellato
eCommerce & Digital Director, Costa Cruises

Simone Arecco
Head of Digital Customer Experience, Costa

Ikenna Felix Uzoh
Global Head of Analytics and Data Science, Visit Britain

Dr Simon Moore .
Chief Executive Officer and Chartered Psychologist, Innovationbubble, Behavioural Strategy Agency

Iris Taguet Zintl
Blockchain Program Lead, Air France-KLM

Pelayo Pando
Director of e-Commerce Business Development & Market Strategy, NH Hotel Group

Nick Cooper
Head of Market UK, HolidayPirates

Tedd Evers
Founder & Chief Executive Officer, Triptuner

Richard Alan Reid
Executive Creative Director, Buzzfeed

Verónica González
B2B Digital Sales Director, NH Hotels

Andreas Koukas
Andreas Koukas, Senior Manager, Luxury EMEA Marketing Support Services, Hilton, Hilton

Liu Wei-Chun
Co-Founder and Executive Vice President, KKday

Karan Khanna
Managing Director, UK&I, InterContinental Hotels Group

Mila Minic-Massey
Vice President of Customer Engagement – Activation & Operations, Disney Parks, Experiences and Products

Luca Romozzi
Senior Director of Tourism, Sojern

Bas Lemmens
Chief Executive Officer, Meetings.com (part of Hotelplanner.com) & Co-Founder of Booking.com, Booking.com

Chris Crauford
Head Of Commercial, Heathrow Express

Katy Bennett
Director UK&I, Tinyclues

Jussi Luhtasela
Digital Transformation Lead, Finnair

Kasia Rudnik
Director of eCommerce, The Langham Hotel

Mark Mezzapelli
Vice President of Business and Partnerships, CrowdRiff

Mike Weston
Managing Director, Agillic

Phillip Cook
Sales Director, Content Square

Nora Boros
Head of Global Sector - Travel, Transportation & Leisure, Webhelp

Geoffray Maugin
Senior Vice President, Global Guest Experience & Business Performance, AccorHotels LUXE

Simon Dring
Vice President of Client Success, Mention Me

Sean Yu
Director of Product, Skyscanner

Gordon Mack
Senior Product Manager, Skyscanner

Duncan Robertson
Managing Director, Busabout

Jos Blok
Chief Product Owner, NS International

Anna Fawcett
Global Head of Marketing, Topdeck Travel

Tigran Mekikian
Senior Director of Demand Partnerships, MediaAlpha

Danielle Schwolow
Senior Growth Strategist, Multiplica US

François Laxalt
Vice President Product Marketing, Tinyclues

Samuel Heraud
Corporate E-Commerce & Digital Strategy Director, Kempinski Hotels

Jad Naciri
Cross-channel Data Manager & Product Owner, Air France

2019 Sponsors & Partners

SPONSORS:
• AB Tasty
• Agillic
• Amadeus
• ContentSquare
• CrowdRiff
• Freshworks
• Idomoo
• MediaAlpha
• Mention Me
• Multiplica
• Riskified
• Sojern
• Stackla
• Switchfly
• Tealium
• Tinyclues
• Webhelp
• Worldline
• Yandex
• Yieldify

MEDIA PARTNERS:
• Cross Border Magazine
• CXPA - Customer Experience Professionals Association
• Digital Doughnut
• E-Commerce Nation
• ETOA
• ETTSA
• Global Transport Update
• Hotel-Online
• Mobile Payments World
• Payments & Cards Network
• Payments Cards & Mobile
• Paypers
• Travel And Tour World