What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Wed Apr 20 HKT (about 1 month ago)
In your timezone (EDT): Tue Apr 19 12:00pm - Tue Apr 19 12:00pm
Location Webinar
Region APAC

Digitalisation and empathy are common methods of customer engagement. But never before has the pace at which these are being used in Hong Kong been so great. Nor has their necessity been so vital, as the city’s residents cope with a challenging environment. Whether and how businesses will continue with this strategy when the pandemic is finally over, remains to be seen.

The Financial Times, in partnership with Amazon Web Services, will gather leading experts in Hong Kong to examine how companies are using digitalisation and empathy, among other tools, to engage and support customers during the ongoing waves of the pandemic. The discussion will also explore whether and how these imaginative ways of interacting will last beyond the pandemic.


2022 Speakers

Mark Arel
Head of Professional Services, Amazon Web Services

Erdal Elver
President and CEO, Siemens Hong Kong and Macao

Sushmita Munshi
Vice-President, Digital Products and Partnerships, Manulife Asia

Ravi Mattu
Deputy Asia News Editor, Financial Times

Sponsors & Partners

2022 Partner