Ensuring Good Customer Outcomes in the Digital World 2017 - London | ABI | 12 September 2017 | London, UK, Association of British Insurers - UK Head Office - London, One America Square, 17 Crosswall, London, EC3N 2LB

Venue
London, UK
London, UK, Association of British Insurers - UK Head Office - London, One America Square, 17 Crosswall, London, EC3N 2LB

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Event Date Tue Sep 12 BST (over 7 years ago)
In your timezone (EST): Tue Sep 12 12:00am - Tue Sep 12 12:00am
Location London, UK
Association of British Insurers - UK Head Office - London, One America Square, 17 Crosswall, London, EC3N 2LB
Region EMEA
Details

As businesses seek to drive efficiency and commercial gains through digital channels, unique conduct challenges are created, but so are opportunities for improving outcomes.

This event will bring together experts from industry and beyond to discuss conduct risk in the digital world and what solutions can be deployed to manage them, and deliver better consumer outcomes.

Speakers

Keynote speakers:

Michael Sicsic
Head of Retail General Insurance & Protection
FCA

Alison Rayner
Director of Risk & Compliance
Aviva UK Digital

Mike Brookbanks
Visiting Fellow
Surrey Business School

Luke Wootton
Senior Client Partner
Huntswood

Confirmed speakers:

Russell Warwick
Distribution Change Director
Prudential

James Cornwall
Head of Digital Data & Insight
Direct Line Group

Jane Walshe
CEO & Co-Founder
Enforced

Stephen Humphreys
Head of Propositions
Huntswood