Virtual Event

What is Qwoted?

Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Mon Aug 23 EDT - Tue Aug 24 EDT (5 months ago)
Location Virtual Event
Region Americas

FDF/CXFS Connect is a virtual, invite-only event customized for senior CX and digital leaders from retail and commercial banks, credit cards, and credit unions. The mission of FDF/CXFS Connect is to provide an interactive, high-level platform for the exchange of ideas, best practices and timely perspectives on moving beyond these turbulent times.

Here's what you get when you attend:
• Pre-Scheduled 1:1 Meetings
See someone on our attendee list you want to meet? Mutually matched and pre-scheduled 1:1 meetings with your prospects and peers make it easy to further business. No more fruitless conversation. No more tradeshows.
• Executive-Level Content
We provide custom-made, high-level content that fosters a fruitful dialogue amongst participants. Engage in in-depth discussions on how senior financial service executives are leading the charge for CX, UX and the convergence of the two, to provide you with a rare chance to benchmark against the biggest brands in the country.
• Exclusive Networking
Meet only the most senior-level executives in an intimate and interactive environment at our breakout rooms, 1:1 meetings, roundtables, and more.


2021 Speakers

Pam Piligian
SVP, Marketing & Communications, Navy Federal Credit Union

Natalie Higgins
SVP, Director of Customer Experience, Citizens Bank

Mona Jantzi
Chief Customer Officer, Barclaycard

Jennifer Mathissen
Chief Marketing and Communications Officer, Santander Bank N.A

Mitch Rose
VP, Digital Strategy, J.P. Morgan

John Fisher
SVP, Product Design, The Northern Trust

Dan Marks
Chief Marketing Officer, Hancock Whitney

Chuck Rohrig
Executive Director, Advocacy, P&C Operations & Planning, USAA

Jim McKeown
Vice President, Customer Experience & Mobility, Selective Insurance Company of America

Omari Jahi Aarons
Founder & Managing Partner, Aarons Group LLC

Doug Roerden
Head of Experience Design, FM Global

Julia Metcalf
Executive Director, Human Resources, USAA

Lauren Kessler
Customer Experience Strategy, PenFed Credit Union

Nick Barnes
Practice Director of Financial Services, JRNI

Greg Dowling
Global Director of Business Insights, Glassbox

Damian Rochman
VP, Global Product Management, Liferay

Shaan Katyal
VP, Sales Enablement, First Orion

Sponsors & Partners

2021 Sponsors

• exagens
• iproov
• jrni
• momentive
• Relay
• sinch