Financial Exploitation & Elder Fraud 2022 | Financial Education & Development Inc. | 9 November 2022 | Webinar

One of the toughest problems for a financial institution is when a call arrives, or a person walks in, with a potential elder fraud issue. If a family member is a victim, the question may become, “Why didn’t you do anything to protect my mother?” If it is the victim themselves, their tears will tear you apart when they relay the story of the romance scam, lottery scam, or caretaker who took advantage of them. Criminals know who they want to target and have found ways to get close to their victims. They know exactly how to manipulate targets and don’t care what happens to them after the scam. Many victims will not admit it or are unwilling to prosecute the criminals because they don’t want anyone to know they were deceived. This webinar will review how the attacks work and how to get the victims help if possible.

After This Webinar You’ll Be Able To:
• Identify the warning signs of a senior person in trouble
• Understand unusual transactions a senior citizen may conduct and why
• Know who is most likely to take advantage of a senior citizen
• Determine the organizations you can turn to for help
• Train staff how to separate a problem party from the senior citizen
• React appropriately when a senior citizen threatens a staff member

Who Should Attend?
This informative session is directed to frontline staff, tellers, risk managers, loan origination staff, security officers, and management personnel who handle senior financial exploitation.

2022 Speaker

PRESENTER:

Barry Thompson, CRCM
Managing Partner, Thompson Consulting Group, LLC