FINCX: Future of Digital Marketing & Customer Experience (CX) for Financial Services Forum 2019 | IBR Conferences (International Business Review) | 19 November 2019 | The Grace Hotel, 77 York St, Sydney NSW 2000, Australia

Reasons to Attend:
• Hear how the best in your sector across Australia are achieving substantial results through developing the most effective digital marketing roadmap to fit their target market
• Understand how to innovate and create a shift in digital content to sustain impressive ROI
• Learn how to boost engagement and CX using personalisation and a blend of technology, process and people
• Improve the efficiency and cost-effectiveness of your marketing initiatives through operational innovation
• Leverage the experience of those who have created and seamlessly executed a holistic and effective digital marketing strategy

Who is it for?
This series is designed for Heads/Directors, Managers of and professionals involved with:
• Digital Marketing
• Marketing
• CX
• Communications
• Engagement
• Transformation
• Process Improvement
• Innovation
• Technology
• Customer Data/Insights/Analytics
• Social Media
• Organisational Change & Culture

2019 Speakers

Peter Little
Head of Brand and Member Marketing Communications, Cbus Super

Mike Nixon
Head of CRM, TAL

Todd Stevenson
GM Customer and Marketing, Colonial First State

Karen Ganshchow
Head of Data Sciences, First State Super

Jordan Kerr
Manager of Content and Conversation

Emma King
Platform Owner - Website & Interactions, AMP

Anita Ayres
Head of Innovation, First State Super

Dan Monheit
Director of Strategy, Hardhat

Kimberley Roberts
Head of Member Experience and Engagement, RACQ

Danielle Cerin
Head of Marketing, CBHS Corporate Health

Tim Burdon
Head of Acquisition Strategy and Marketing at Citi

Adriana Aleksic
Head of Product, Defence Health

Dave Annesley
Head of Marketing, Media and Sponsorships, Youi

Lauren Quaintance
Co-Founder/Head of Content, Storyation

Grace Palos
CMO, Future Super

Steve Lockwood
Head of Insights and Marketing Analytics, Finder

Craig Hockley
Head of Marketing, Guild Insurance

Narelle Howard
CRM Leader, Mercer

Cahyadi Poernomo
Head of Data, BI and CRM, Centrepoint Alliance

Lauren Ryder
CEO, Leading Edge Global

Melissa McCarney
Managing Director, Epiphany Effect

Lisa Martens
Director, MACMAR Digital