Future Branches EU 2019 | Worldwide Business Research (WBR) | 19 June 2019 | Hotel NH Collection Amsterdam Barbizon Palace, Prins Hendrikkade 59-72, 1012 AD Amsterdam, Netherlands

With customer’s still relying on the branch to perform complex transactions and expecting a seamless digital to physical experience, it is vital to digitalise your branch and leverage it as a key differentiator to compete with new non-bank disruptors and traditional players.

Only at the Future Branches conference will you have the chance to benchmark with 120+ branch decision makers from Europe's most digitally advanced retail banks. All sharing practical insights on how to implement the right new branch formats, services and digital tools to successfully lead the digital transformation race.

2019 Speakers

Alfonso Ayuso
Chief Innovation Officer, Banco Sabadell

Pieter Van der Werf
Head of Customer Experience Branches, ING Retail Netherlands

Morten Olsen
Head of Branch and ATM development, Nordea

Floortje Rasenberg
Managing Director Contact Center, ABN AMRO

Jamie Broadbent
Head of Customer Experience & Digital, RBS International

Maurice Lisi
Head of Multichannel and Customer Experience, Intesa Sanpaolo

Yenny Otero
Head of Design, TSB

Amina Bang
Head of Digital Transformation, Danske Bank

Andres Cueto
Portfolio Director, Corporate Real Estate, BBVA Compass

Burcu Bacioglu
Product Development Manager and Project Lead, Branch Transformation, Garanti Bank

Monika Drobna
Head of Innovation, Komerční Banka

Russell Pert
Industry Head, Financial Services, Facebook

Sergio Magalhaes
Director, Branch of the Future & Digital Transformation Office, Millennium bcp

Michael Dooijes
Managing Director, Fintech and Cybersecurity, Startupbootcamp

Visal Ozten
Manager, Alternative Delivery Channels, Albaraka Türk Katılım Bank

Maria Leontiou
Head of Innovation Center, Group Digital Banking, Eurobank

Angela Vanderburg
VP Strategy + Research, Financial Services, Stratacache, Q Division

George Kostopoulos
Head of Customer Innovation, Piraeus Bank

Korkut Okay
Head of Branch Operations, Yapı Kredi

Serkan Turan
Head of Digital Payment Systems, Fintech Banking & Product Management, Deniz Bank

Richard Lems
Director, Format & Design, Rituals Cosmetics

Andrew Bud
Founder & CEO, iProov

Rutger Teunissen
co-founder & CEO, 24sessions

Ross Breadmore
Director of design for retail, Lloyds Banking Group

Paul Weller
Head of Digital Transformation, RBS

Julia Leckey
Founder, Honest

Jill Beattie
Program Director, RBS

Carla Wakim Hobeiche
Head of Consumer Banking and Branches Network, JTB Bank

Vinita Ramtri
Head of Controls Automation, Barclays

Gideon Drori
CEO & Co-founder, FinCom.Co

Kate Nightingale
Founder, Style Psychology

Conor Daly
Head of Efficiency, Enablement and Cost, Retail Banking, AIB

Jakub Synowiec
Head of Operational CRM, mBank

Paula Rowntree
Head of Branch Formats & Design, Lloyds Bank

Susan Young
Strategy and transformation, Personal and Premier Banking, RBS

Arzu Dilaver
Head, Workforce Optimization and Service Quality Management, Garanti Bank

Vanja Vuletić
Group Head bank at work, Addiko bank

Karl Tlais
Advisor and SVP Partnerships, Startupbootcamp

2019 Sponsors

• SCALA and QDivision
• Glory