Future of Chatbots & Conversational Al Virtual Summit (2nd Edition) 2024 | Group Futurista | 21 February 2024 | Online

In the fast-paced digital realm, chatbots and conversational AI are not just buzzwords; they're revolutionizing the way we interact with technology. Over 80% of customer inquiries were resolved by AI-powered chatbots in a leading e-commerce giant's recent holiday season rush, an astonishing display of efficiency. These intelligent bots don't just streamline customer service; they are the frontline warriors of e-commerce, retail, and beyond, ensuring round-the-clock support, effortless shopping, and instant answers. But chatbots' influence extends far beyond customer service, penetrating industries where communication is key. Take the healthcare sector, where medical professionals are leveraging AI-driven chatbots to monitor patients' well-being remotely, a game-changer in the era of telemedicine. These digital healthcare assistants are the future of patient care, reducing hospital readmissions and ensuring better health outcomes.