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Event Date |
Mon Apr 15 +08 (8 months ago)
In your timezone (EST): Sun Apr 14 12:00pm - Sun Apr 14 12:00pm |
Location | Virtual |
Region | APAC |
This events chatbots and conversational AI are not just buzzwords; they're revolutionizing the way we interact with technology. Over 80% of customer inquiries were resolved by AI-powered chatbots in a leading e-commerce giant's recent holiday season rush, an astonishing display of efficiency. These intelligent bots don't just streamline customer service; they are the frontline warriors of e-commerce, retail, and beyond, ensuring round-the-clock support, effortless shopping, and instant answers. But chatbots' influence extends far beyond customer service, penetrating industries where communication is key. Take the healthcare sector, where medical professionals are leveraging AI-driven chatbots to monitor patients' well-being remotely, a game-changer in the era of telemedicine. These digital healthcare assistants are the future of patient care, reducing hospital readmissions and ensuring better health outcomes.
2024 Speakers
Edwin Khoo
Director of Data Science and AI at NIPSEA Group
Federico Bianchi
Senior Director, Smart Manufacturing and Artificial Intelligence at Micron Technology
Hariharan Srinath
Senior Director, Enterprise Data Science, APAC Middle East & Africa at Procter & Gamble
Andy Teoh
Executive Director, APJ Marketing and Commercial Lead at Organon