Future Services 2024 | Public Sector Network | 28 February 2024 | Online

The digital revolution is revolutionising the way the public sector operates, offering a more efficient, customer-centric approach that leverages technology and innovation, reshaping how governments deliver services to their stakeholders.

As we move further into the 21st century, the imperative for Federal, State and local governments to innovate, streamline processes, and leverage technology has never been greater, and at the core of this transformation is the blending of technological solutions with a deep understanding of user needs, ensuring that every service touchpoint is optimised for the digital age.

This virtual event brings together industry leaders, government officials, and technology providers to discuss strategies, challenges, and the future of modern service delivery.

2024 Speakers

The Hon. Victor Dominello
Former Minister of Customer Service & CoFounder

Damon Rees
Former Chief Executive Officer, Service NSW & CoFounder

William Chumley
Chief Customer Officer GM, Digital Identity Chief Human Resources Officer, Governor’s Office of Information Technology, State of Colorado (US)

Daniel Ramos
Australian Competition and Consumer Commission

Billie Jo Barbara
Department of Child Protection, SA

Steven Matainaho
PNG Department of ICT (PNG)

Lucy Poole
General Manager, Digital Strategy, Architecture and Discovery Division