Venue
Grand Hyatt Melbourne
Grand Hyatt Melbourne, 123 Collins Street Melbourne, Victoria, Australia

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Qwoted is a free expert network: we help reporters connect with experts & we help those same experts build relationships with top reporters.

Event Date Tue Jul 31 BST - Wed Aug 1 BST (over 6 years ago)
In your timezone (EST): Tue Jul 31 12:00am - Wed Aug 1 12:00am
Location Grand Hyatt Melbourne
123 Collins Street Melbourne, Victoria, Australia
Region EMEA
Details

Connect with industry thought leaders. Engage with peers in informative breakout sessions. And innovate all year long on the Genesys customer experience platform. Learn how our customers are using Genesys innovations to deliver frictionless customer experience across sales, marketing and service.

Speakers

2018 Speakers:

Michael Bromley
Digital & Innovation Change Agent

Lyn Trewenack
Director, BBB Advisory

Isabella Villani
Company Director and Chief Customer Officer, Exceed Global

Gerard Smith
Chief Sales and Marketing Officer, TMB

Gwilym Funnell
Vice President ANZ, Genesys

Courtney Harland
Solutions Consultant, Genesys

Peter Graf
Chief Product Officer, Genesys

James Walford
Strategic Director – Digital & Innovation, Genesys

Janelle Matthews
Senior Vice President Solutions and Product Marketing, Genesys

Sophie Giesen
Principal Business Consultant, Genesys

Jeff Melton
Partner, Bain & Company

Paul Humphrey
CEO, Call Journey

Sponsors & Partners

2018 Sponsors:

GOLD PLUS:
• Call Journey

GOLD:
• Byte
• eMite

SILVER PLUS:
• Auroz
• Active Ops Manage Differently
• livepro
• Jabra GN
• plantronics
• Sennheiser
• Snapshotz Online
• T

SILVER:
• Auraya
• DXC Technology
• Global Speech Networks
• Veridian Solutions

BARISTA
• QPC
• Synergy

CUSTOMER APPRECIATION:
• DataCom

WATER BOTTLE
• Pyrios

SUPPORTING PARTNER
• NEC