Generative AI for Financial Services 2023 | FT Live | 18 October 2023 | 22 Vanderbilt, 335 Madison Ave, New York, NY 10017, USA

Though there is significant hype around AI and most US financial leaders have some knowledge of its advantages and challenges, there is a lack of deep understanding of the practical applications and opportunities. How are US banks endeavouring to implement GenAI in a way that is ethical, empowers people and ensures stakeholders are kept on board? What steps are they taking to deploy GenAI in less regulated business areas, such as customer service, as well as in heavily regulated areas, such as credit risk scoring? How can they take into account the perspectives and expectations of different end users, ranging from employees to high-net-worth clients?

This networking event – hosted by the Financial Times in partnership with Infosys – will bring together experts from the US banking and finance sector to explore the impact and potential of GenAI in transforming the financial sector. Using real-world examples, the discussion will examine how the technology is being applied in both the front and the back office to improve efficiencies and deliver superior customer service. It will also provide an opportunity to evaluate how GenAI can become a reality in a way that makes sense for US financial services firms.

2023 Speakers

Dennis Gada
Executive Vice President and Global Head of Banking & Financial Services, Infosys

Stephen Gandel
US banking correspondent, Financial Times