Venue
TBA
TBA

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Event Date Wed Apr 1 EDT (almost 2 years ago)
Region All
Details

Effective April 1, 2020, there will be a repurposed return reason code to use when dealing with transactions that are authorized, but not quite correct. This session will explore the similarities and differences between the existing R10 and the new R11 return reason code. It will address needed changes to the Written Statement of Unauthorized Debit, tracking and reporting requirements, and examine case studies to illustrate which code is appropriate for each situation.

This course is eligible for 1.8 AAP credits.
Attendance certificate provided to self-report CE credits.

Who should attend?
This informative session will benefit ACH operations staff, compliance personnel, frontline staff, and AAP candidates.

Speakers

2020 Presenter

Michele L. Barlow
Assistant VP Director of Training, PAR/WACHA