Government CX Redefined: Optimizing People, Process, and Technology 2022 | Government Executive | 27 February 2022 | TBA
Venue
TBA
TBA
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| Event Date |
Mon Feb 28 UTC (almost 3 years ago)
In your timezone (EST): Sun Feb 27 7:00pm - Sun Feb 27 7:00pm |
| Region | All |
Details
In the modern age, public sector organizations are not only held accountable for being responsible stewards of taxpayer dollars, they’re also tasked with developing and providing services that put customer experience (CX) first.
The leaders who execute those missions regularly encounter aging IT infrastructure, limited resources, and insufficient workforce agility.
During this TV episode, you’ll learn how IT leaders from public sector organizations and Red Hat leverage these challenges to spur innovation and generate momentum for digital transformation agency-wide.
Speakers
2022 Speakers
Bill Zielinski
Chief Information Officer, City of Dallas, Texas
Nick Marinos
Managing Director, Information Technology and Cybersecurity, Government Accountability Office (GAO)
David Egts
Chief Technologist, North America Public Sector, Red Hat
MODERATOR:
George Jackson
Executive Producer, GovExec TV